Q: How do I cancel my subscription? Asked by Cathy J., August 2019
Subscriptions can be cancelled by logging into your account and editing the subscription you wish you cancel. Alternatively, we’re always happy to help process any requests. Let us know if you have any other questions!
I Hope I only ordered one box .One box is all I need thank u.
Q: Where do these shop from United States shipping is too much for me to try Asked by Deanna M., July 2019
We currently ship from the western panhandle of Florida and use expedited 3 day shipping to help minimize travel times for the live plants included in each box. Let us know if we can help answer any other questions!
Q: If plant is not safe for pets, is there information included that tells you so?Asked by Donna V., October 2019
Q: Do I need to purchase a pot for my plant or can it stay in its plastic pot for a while?Asked by Laurel H., September 2019
While the plant was in great shape and the ceramic planter is nice, I am mildly disappointed that it is a generic houseplant I can find in mass quantity at any home and garden center in multiple colors. I was hoping this subscription would include lesser known or more unusual houseplants. Will gladly give it a couple more months, hopefully this was the only dud. I recieved the single yellow, other pic is at the local garden center.
Thanks for your review, Jenn! We listen closely to all feedback and appreciate you letting us know about your experience. We hope to wow you with new plants in the future! Happy Planting!
My new obsession! I love everything about this box! The plant is beautiful! I don’t have a green thumb but I think I can keep this baby alive with the instructions that were sent!
I received my first plant box today and was very impressed overall with packaging and contents. I love my new Big Twister plant! I look forward to many more beautiful plants to fill my home. I named my plant Twizzy, the Big Twister. :)
Awesome to hear, Tracey! Offer Twizzy lots of light and plenty of water while it's still growing season and you'll be rewarded with the cutest curly new growth.
I just wanted some extra green in my home ... but this ended up being my favorite subscription. The plants are well packaged, the pots are cute and sometimes we get an extra gift (this month I got an adorable nail brush).
Plant came well shipped in excellent condition (slightly wilted but that's expected given we've had 90 degree days) with everything needed and clear instructions for planting. Even the pot for replanting was attractive and good quality. After replanting it and a little water, it perked right up and looks great.
I've received two boxes so far and I've loved them both. They are packed with extra care and are great additions to my plant hoarding. Both plants I've received have been unique and not something I already have or have seen at local nurseries.