The pretzels arrived very well wrapped, cradled in plenty of sizzles to keep them safe. The pkfg contained really cute Halloween decor . The pretzels were so cute-- so well-crafted--delightful to look at! I loved the white chocolate pretzels! My problem--- and it is MY problem, not the company--is that although I love white choc and milk choc, I detest dark chocolate and most of the pretzels were covered with dark chocolate and I had to give them away--sigh. Otherwise, they were quite nice!

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Box never sent!

Jul 09, 2020

Viki S.

1 Review

Subscribed for 21 days

★★★☆☆

Overall

★★★☆☆

Shipping

★★★☆☆

Quality

★★★☆☆

Curation

Never even received first box and then tried to charge me again! No communication. Updated due to seller offering new box. Resubscribed.

Verified Purchase

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The Pretzel Co. said...Jul 11, 2020

Hello Miss Viki, We are so sorry to see you leave this 1 star review on our Pretzel Box. You ordered last month on June 18th, 2020, We clearly have it stated on our listing that orders ship out by or on the 14th of every month. Your order date had passed the cut off, which put your order for the following month, and your subscription box pushed out a month. While we hate to see this UNFAIR review, we would really appreciate if you would reconsider your review and perhaps either let us send you a sample box, for your FAIR review? Please let us know! Thank you sooo much!