“This was the worst idea ever, I did not receive my first box until 2months after signing up and I had to contact support to get it and when I received the first box it was not what I signed up for. I would not recommend this subscription.
That was my previous review and my first impression of the company but Kevin the co-owner has changed my customer service experience in a major way. If you have an issue contact the seller. Kevin did not just give me a refund as I requested he seek out the problem I experienced because I was unhappy, which made me feel like a valuable customer and made things right.
Special note that the wood burning and engraving craft is a past craft but you can request for the craft as you will not start out with this craft as I assumed. Each craft is different each month and you will start with whatever craft that is promoted the month you subscribe.
Thank you again Kevin for your professionalism and people- first attitude
Subscribe to this craft y’all!!!!
I bought a subscription to the Adults & Crafts box for my craft-loving mother. She looks forward to getting a new box every month and the excitement of seeing what that month's project is! It's also been neat when the projects are something we can do together. She's much better at creative crafting than I am, so it's great to have new experiences for me and some new types of projects for her. They get her thinking about other projects she'd like to do. She also loves that in each box there are items that she can continue to use, like some cool little crafting scissors in one, a nice pair of pliers (I think) in another one. This has been a big hit with us!
My wreath is so cute! I have it hung up on my wall. I can't wait for my box next month! This kit was the highlight of my week - provided some much needed variety in quarantine!
Amazing products! Signed up to a 3 month subscription as a gift for my girlfriend and she has loved each item that has arrived! Would definitely recommend for the crafty people out there, and even those who want to be crafty but don’t know where to start!
I just want to say THANK YOU!!!! I just got a chance to do the Mandala Dotting Kit. (I'm a little "behind" on my crafting.) So tonight I finally got to open this kit. It is unbelievable how much was in this awesome craft. I couldn't contain myself lol and had to share with my family. I think they think I am crazy....but I had to reach out and tell you how much I LOVE your company and the crafts you send out. I am so glad I joined!!
I've had 2 boxes delivered so far and these are great crafts! New things I haven't tried before, though not too complicated to do as a beginner. Both projects I'm thrilled to display in my home as they look beautiful. I can't wait till next month!!
Super helpful and everything is included to make great crafts!
Just got my first adult craft crate!! I love wood burning so this will be fun!!
Instead of getting flowers from a recent hospital stay, my 3 sisters purchased a 3 month subscription. What a fun craft to do during my recovery. Can’t wait for the next one! Directions were very clear and easy to follow. The drink coasters are very pretty and useful.
Loved my first kit!
I am changing my review to five stars all across! Customer service is amazing and were quick to answer questions and concerns I had on my first order. Now that I understand the process and how these subscription crates work...I'm a happy camper. Excited for my next crate kit.
I bought a 3 month subscription to this box for myself - I am a little bummed that the first box I got, the wood burning box, didn’t come with any design options.
It came with all of the tools to get the wood burning piece complete, except for the design/art to burn!
EDIT - one of the owners reached out to me and gave me some advice on how to find some art (a simple google search of ____ black & white clip art - your design in the blank) did the trick.
I’m looking forward to receiving my next crafty boxes!
Best therapy for this disabled vet!
I love it and can’t wait to start it— really pretty.
Had a blast with this box!
Gave this to my mom for Xmas. She absolutely loved it! And the fact that she got something for 3 months made it even more Fun.
Omgosh!! Where to start? I purchased the 3 month box option as a Christmas gift for my difficult to shop for stepdaughter. There was an issue with CrateJoy changing the shipping address last minute (I had all the verification emails showing it was to direct ship to my stepdaughter) and Adult Crafts stepped right up and immediately sent out a replacement box. Excellent customer service and my stepdaughter has fallen in love with EACH box she’s received. From an engraving kit to cross stitch/needlepoint I could not be more pleased!!
Very happy thus far with the crafts and ideals!
I was completely satisfied with the product and service
They give you everything you need to do two wood crafts and a practice board so you don't waste the good wood.
This small company has top-notch customer service! I gifted a subscription at Christmas, and there was a snafu in January. Owner Kevin worked really hard to make everything right, in spite of shipping services and bad weather working against him. My recipient is now loving her first two adult crafts. Kudos to you Kevin for going above and beyond!! I will highly recommend you’re very fun subscription service to others!
I could not be more excited to post this review. And it wasn't even the quality of the box that is the star of the review. Its the amazing customer service. We had received the same box for a 2nd week in a row, so I sent an email, well the individual answered very quickly and apologized for the box being sent and told us that it was a mistake that a new box would be sent. Well that second box was sent almost immediately and they said we could keep the other box. They were extremely polite and respectful. And all the boxes received were of high quality. There are not many places like this anymore and to find a company where both product quality and customer service are of the highest standard is like finding a rare gem.
The instructions were left out of our box, so we didn't have a great first experience. But Adults & Crafts folks were very responsive--and flexible and concerned.
This is a great box with really cool crafts and customer service is top-notch!! I would definitely recommend this box and have bought it for friends as well to do crafts together over zoom.