Q: I still haven’t received my first box (actually, my husband hasn’t; bought it as a gift in December). What should we do? I paid for 3 months.Asked by Kryssie M., January 2020
Q: sorry but i'm confused.....what comes in the $5. box? seems like maybe just 2 "mystery" seed packets? txAsked by Carol K., November 2020
Q: If I gift a subscription, will the recipient be able to alter their preferences? (recipient has 2 different types of gardens - land and container - and I'm not sure which one she'd want seeds forAsked by Leah P., December 2020
Yes, the membership preferences can always be updated.
Since this is a gift membership just do your best to answer the garden
We can make adjustments in the future as needed for this recipient. =)
Q: If I wanted to give this subscription as a gift for 6 months or a year is there a way to do that and pay for it all at the same time. Also is it $5 flat for the muster box or are there shipping costs?Asked by Heidi M., October 2020
Hi! Yes, you can choose from 1, 3, 6, or 12 month membership options. And shipping is FREE. =)
What a great find!! I chose seeds of the month club with 2 seed packets each month. It comes with little starter pods and instructions. I got emails when my package had been shipped out. I am so excited to have unique seed finds tailored to my garden space! I highly recommend!! I searched around and this place had the best prices for such a customized feel.
With life being super busy (homeschool mom and business owner) this club is awesome! I get high quality seeds, hand chosen for my garden! Instructions are included. My children love the 2nd week of the month when we get to see what new seeds we get to plant. Great investment with a yummy return!
I was delighted to receive my first UOG package with my seeds, labels , grow pods, and fertilizer. Everything arrived in perfect form. I was especially intrigued with the Fava beans as I have never grown these. UOG is nudging me to further my gardening repertoire and move outside my box. So here I am with my first Fava beans, excited to plant and already looking up recipes in which to use them. I enjoy surprises as well as learning for personal growth and UOG gives me the joy of both.
REVIEW UPDATE: After seeing my original review, Urban Organic Gardner contacted me right away, and we had a great phone conversation to resolve any issues.
So thankful for their kindness and the time that they took to get everything solved. =)
We promise we are not a SCAM. The last thing we ever want is to steal your $5.00. We ship our seed club packages on the first week of every month. Since you signed up on June 20 that means that your first package went out the first week of July. Which it did. Please reference USPS tracking id: 9400111899563188334223 Unfortunately it looks like this issue is related to USPS not delivering your package. Not us failing to send out your package. This is what we are doing for you ASAP: #1 - Sending you another shipment for free. #2 - Issuing a full refund. #3 - We will email...
I’m in love with this! No matter your skill level, if you like gardening- this is for you!! Customer service is amazing. Every month they give you a handwritten message. I think that is a company that cares about their customers! To me, it’s the little things! The pic is 4 days after planting! Time to pot some already!!!
Loved this as a gift! My family raved about the unique seeds and looked forward to receiving a new batch every month. They even have saved some for the next season!
Great service and variety. Love the element of surprise and it's educational!
I received my seeds as a surprise yesterday which made me very happy. The clover seeds motivate me to redo my front yard garden bed 😊
I purchased this subscription as a gift for my dad, and he couldn't have been happier with the items he received! UOG did an excellent job curating boxes that included a mix of partial shade and full sun seeds, which was perfect for my dad's gardening habits! They are incredibly responsive, and the quality of the products cannot be beat. I'm so happy I decided to try them out!
Great service! We enjoyed the variety.