Q: I still haven’t received my first box (actually, my husband hasn’t; bought it as a gift in December). What should we do? I paid for 3 months.Asked by Kryssie M., January 2020
Q: I live where the high desert meets the mountains. Zone 7, BUT dry, thin air and intense sunlight. I can amend soil and water, but not air. Do you consider that kind of climate factor?Asked by Jane W., January 2020
Good morning! We are so sorry for the delay in replying to your
message. We have been so busy! And we're just now starting to get caught
up. Thank you for your patience with us. To answer your question: Yes,
we can certainly work with you to send varieties that would be more
suitable for these conditions. However, we should also work with you to
consider other products you can use to grow in. Perhaps some sort of
protection from the intense heat of the sun. We look forward to having
you join. Let us know if you have any further questions! Happy New
Q: Can I change my preferences depending on time of year? For instance, I like to grow things indoors during the winter month, but of course would like outdoor beds or containers during the warm season. Asked by Larissa A., December 2019
Good morning Larissa,
We are so sorry for the delay in replying to your message. We have been
so busy! And we're just now starting to get caught up. Thank you for
your patience with us.
To answer your question:
Yes, you can absolutely change preferences at any time.
If you ever need anything or have any questions please let us know. We
want you to be 100% happy with your membership.
Q: Who can I get a hold of for my subscription because I haven’t received anything yet ?Asked by Heidi P., December 2019
I was delighted to receive my first UOG package with my seeds, labels , grow pods, and fertilizer. Everything arrived in perfect form. I was especially intrigued with the Fava beans as I have never grown these. UOG is nudging me to further my gardening repertoire and move outside my box. So here I am with my first Fava beans, excited to plant and already looking up recipes in which to use them. I enjoy surprises as well as learning for personal growth and UOG gives me the joy of both.
I really enjoy this club membership, I wish they would ask a little more questions to get to know your gardening style better but overall great.
I’m so glad I stumbled upon UOG on Instagram. I signed up for the monthly seed box and received a superb variety of seeds for my type of gardening. I planted the beans and they sprouted well, I was able to gift some sprouts to neighbors for them to try to grow too. I can’t wait to get more seeds in the future. Thanks!
I had gone back and forth on signing up for UOG club for quite some time. I had a month that I had won and was still debating on how long to keep the membership. Once my shipment arrived I decided to stick with it. The selection of seeds I was given fit perfectly with my raised garden beds. I am excited to see what I receive next in the mail. The Non-GMO seeds are great and a plus. If you are on the fence about joining just give it a try. You will not be unhappy.
This subscription is exactly as described and their customer service is great!
I love this subscription. They give me a large variety of seeds, and I’m always so excited to see what I get next! You can curate your subscription to your garden’s specific needs (raised beds, in the ground, full-sun, partial-sun, etc.), and every experience I’ve had with their team has been nothing short of wonderful. Highly recommend if you like gardening!
I enjoyed the UOG club. I like how they ask basic questions about your garden and weather. I was sent different herbs and vegetables that I haven't try to grow before. I'm in Texas, so right now the 100 degree heat is starting to kill off my garden. But, I received plenty of vegetables that will grow good in the fall and should last until around January. I'm going to put the Red Velvet Basil into small pots and hand out to my friends as gifts.
Love the variety of seeds. Always excited to get a new package!
I like your products / I would like to get (soil pellets) 10 per mailing. please.TKU
Can anyone help me? I purchased a 1 month membership since I was one of the winners, and I would like to know if my package have shipped as I purchased it on the first of August. Also would you be kindly ask me what my tracking information is?
EDIT: As of August 7, it arrived, THANK YOU UOG!
HI! Welcome to the club. Orders ship on the 5th of every month. Your first package shipped out a couple days ago. Here is your USPS tracking #: 9400110200830313676950
Shows it was delivered today! They should be in your mailbox. Happy planting! -UOG