Q: I still haven’t received my first box (actually, my husband hasn’t; bought it as a gift in December). What should we do? I paid for 3 months.Asked by Kryssie M., January 2020
Hi Kryssie good morning. We are going to email you to get more details. I promise we'll make sure we take care of you. Could you please check your email.
Q: I received my box yesterday but no seeds. I've contacted seller twice with no reply. I love this box! Asked by Angela C., June 2021
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Q: How are the boxes being sent? USPS, FEDEX, UPS?Asked by Noreen C., June 2021
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Q: I paid $45 for 3 months and never got a receipt, email or anything. How long will it take before I recieve my first package after ordering or at least recieve some sort of confirmation of payment?Asked by Jane E., April 2021
We ship our seed club packages on/around the 5th of every month. Unfortunately since you joined just a few day after our cut-off date in April (cut-off was April 4th by midnight and you joined April 24th) which means you are in queue to receive our May shipment - which will be going out very soon! Thank you for your patience! Welcome to the club! - UOG
The seed club is so much fun! It is a very thoughtful mailing service for a novice gardener. It always comes with 2 seed packets and 2 soil pods and 2 plant labels which explained everything from how to plant and care for the seeds as well as the common uses for the plant. I am learning so much about gardening!
I was gifted this subscription for my birthday and I looked forward every month to see what new seeds I was going to get! A very fun idea for the green thumb (or green thumb in training) - every package was sent with love (sometimes even a little handwritten "happy planting!") - couldn't recommend this more!
I love the service, so much fun and success with literally every package, great selection mostly leafy greens, herbs and root crops, great variety!
I loved getting the monthly seeds. They were always great seed and grew fast.
The packaging is very simple and nice. Instructions are clear and helpful. You get a lot for such a low price. I had fun planting the seeds. Truly a great subscription box!
I so enjoy getting that little package, opening it to see what UOG has chosen for me, in my location, this month. And there's a signed, happy note inside with helpful directions. It's been fun to get these each month!
It's always fun to open the mailbox to a surprise! There are seeds in the envelope that I would never have thought to try, as well as great staples. It helps that it comes with a little grow pod and descriptions of the plants as well. The people at this company are also kind and genuine.
Have loved being a Urban Organic Gardener member. It has prompted me to try varieties I might not otherwise try, and come spring I have such a wonderful mix of seeds to start for the new gardening year. Definitely worth a try!
I am always excited to get a new pkg in the mail and see what seeds I am getting. On multiple occasions I would be thinking about trying something new, and then my seed package arrived with that very item. If you love gardening, trying new items and new varieties of old items, this is definitely for you! It is so fun to get seeds for something you hadn't even considered and now you have a few of the seeds in hand, and ya just gotta try 'em!
I bought this as a gift for my mom as she is an avid gardener. She recently moved from a different growing zone and didn't have a lot of seeds for her new area. Every month she received new seeds that also included some flowers, which she loved. She received so many seeds she shared them with friends and her granddaughter. I highly recommend this as a gift or just to try new veggies or flowers. My mom was so pleased I gave it to her several times. You will not be disappointed.
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