Q: I still haven’t received my first box (actually, my husband hasn’t; bought it as a gift in December). What should we do? I paid for 3 months.Asked by Kryssie M., January 2020
Q: If I wanted to give this subscription as a gift for 6 months or a year is there a way to do that and pay for it all at the same time. Also is it $5 flat for the muster box or are there shipping costs?Asked by Heidi M., October 2020
Hi! Yes, you can choose from 1, 3, 6, or 12 month membership options. And shipping is FREE. =)
Q: what kind of seeds come during the winter months?Asked by Sara T., July 2020
Hi! Varieties may include leafy greens, roots crop varieties, and other varieties that are known to grow well during the winter months. Is there anything in particular you are looking to grow this fall/winter season?
Just curious. Trying to plan my fall/ winter garden, and very excited about my mystery seeds that are coming 😀 Somehow it makes it more fun when you don't know what you're gonna get. 😁
Q: sorry but i'm confused.....what comes in the $5. box? seems like maybe just 2 "mystery" seed packets? txAsked by Carol K., November 2020
With life being super busy (homeschool mom and business owner) this club is awesome! I get high quality seeds, hand chosen for my garden! Instructions are included. My children love the 2nd week of the month when we get to see what new seeds we get to plant. Great investment with a yummy return!
I am so excited every month I receive these seeds in the mail. I am a super indecisive person and I am very new to gardening, so this is exactly what I need to get on the right track with my garden. My harvests have been huge and my garden has been the ultimate experience. I’m so glad I signed up for this.
REVIEW UPDATE: After seeing my original review, Urban Organic Gardner contacted me right away, and we had a great phone conversation to resolve any issues.
So thankful for their kindness and the time that they took to get everything solved. =)
We promise we are not a SCAM. The last thing we ever want is to steal your $5.00. We ship our seed club packages on the first week of every month. Since you signed up on June 20 that means that your first package went out the first week of July. Which it did. Please reference USPS tracking id: 9400111899563188334223 Unfortunately it looks like this issue is related to USPS not delivering your package. Not us failing to send out your package. This is what we are doing for you ASAP: #1 - Sending you another shipment for free. #2 - Issuing a full refund. #3 - We will email...
Great service and variety. Love the element of surprise and it's educational!
I am so glad I found you and became a pro member.I was a member of another seed club for years and they went out of business.I love every order I have received since joining in January and the handwritten note on my sheet that is included.The seeds I have planted have all had 100% germination which allowed me to share with with family and friends.Thank you so much for all that you are doing.
I’m in love with this! No matter your skill level, if you like gardening- this is for you!! Customer service is amazing. Every month they give you a handwritten message. I think that is a company that cares about their customers! To me, it’s the little things! The pic is 4 days after planting! Time to pot some already!!!
I was delighted to receive my first UOG package with my seeds, labels , grow pods, and fertilizer. Everything arrived in perfect form. I was especially intrigued with the Fava beans as I have never grown these. UOG is nudging me to further my gardening repertoire and move outside my box. So here I am with my first Fava beans, excited to plant and already looking up recipes in which to use them. I enjoy surprises as well as learning for personal growth and UOG gives me the joy of both.
I received my seeds as a surprise yesterday which made me very happy. The clover seeds motivate me to redo my front yard garden bed 😊
I purchased this subscription as a gift for my dad, and he couldn't have been happier with the items he received! UOG did an excellent job curating boxes that included a mix of partial shade and full sun seeds, which was perfect for my dad's gardening habits! They are incredibly responsive, and the quality of the products cannot be beat. I'm so happy I decided to try them out!
Great service! We enjoyed the variety.