Beautifully packaged candles, in beautiful jars, with beautiful scents. What's not to love? I'm in!
I’m pretty picky about subscription boxes - especially ones that contain scents and scented beauty products, etc. As both a candle lover and someone with ASD, the possibility of getting a scent in a subscription that could cause sensory overload and anxiety is nerve wracking & has happened too many times. Wickbox has been an INCREDIBLE experience! The scent profile is just detailed enough to really send you products and scents that you not only will enjoy, but also haven’t bothered me in the slightest! Candles and the right scent can be deeply soothing for that anxiety that comes with ASD, and every product I’ve received from Wickbox has been quality, aesthetically pleasing, totally my favorite scents, and it clearly shows how much they actually pay attention to your preferences, which many boxes don’t do. Trying new candles can also be difficult for me (especially in store as you can be easily overwhelmed by scents) and this has been an absolute ideal solution! Thank you wickbox for the perfect candle subscription - quality of life (and candles haha) vastly improved!
The candle surpassed my expectations. It was delivered quickly and the glass is gorgeous! The fragrance is beautiful too, and I’m a real scent snob! I also love the card that comes with it.
I am happy to report that customer service reached out to me and refunded my money for the April box, I am so happy with the customer service that I have reactivated my account. I really do love Wickbox, but I am sad that I did not get to enjoy that months candle. I reactivated my subscription but if I continue to have issues with the candles arriving broken I will be discontinuing my subscription. For now I am willing to give them a second chance.
UPDATE: Wickbox reached out to me and let me know that the other website (A**zon) doesn’t communicate about past subscribers, AND they made it right with a new candle. Thank you for the great customer service!
I guess my problem isn’t really with wickbox, but I am quite disappointed. I originally subscribed in January through another website, and received my first candle. I was later shopping on cratejoy, and found that wickbox was $4-5 cheaper each month, so I switched to cratejoy, and cancelled the first subscription. When my second wickbox came in February, I was VERY DISAPPOINTED to find that it was identical to the first candle. So, I bought the same (holly berry and cardamom) candle twice, and it smells nice, but I’m really bummed.
This is not your average Candle. They are top quality, beautiful vessels with multiple future usages and soft scents that do not over power. I don’t appreciate a candle in a can. Where is the beauty in that? A candle in a can may have a lovely scent but this is so much more. Responses regarding my shipping questions were very prompt. My only very small criticism is that shipping information for Canada is lacking. So worth the price.
I had a small customer service issue that was handled fantastically and I'm very happy with the resolution and promptness of communication - I love this company!
As for the candle/box, I have very strong scent preferences and was interested because of the personalization, which has been great so far. The quality of the candle and reusable container is also very high. The shipping was fast and very secure. I would definitely recommend this company if you go through as many candles as I do.
I received my candle a few minutes ago. It is my absolute favorite. I love the magnolia scent which has been my favorite for years. Every candle received has been a 5 star!!! But, this one is a 10 star. Beautiful pink candle with the most awesome scent!! Thank you for making my day!!
Looks great and smells amazing!
This large Wickbox featured a beautiful cocktail collection candle screen-printed with 22 karat gold. The 12 oz soy candle had a crackling wood wick and burn time of 75 hours. After burning, the rocks glass could be hand washed with warm water and reused as a cocktail glass. Scent options (handpicked based on the subscriber's scent profile) included Oakmoss + Leather, Guava Fig, Grapefruit + Bergamot, Smoke + Embers, Peony + Salt, and Vanilla Lavender.
This medium Wickbox featured a beautiful 8 oz poetic license soy blend candle with tailored glass encased in a keepsake box of vibrant fresh-picked colors set off by modern gold accents. As one of our occasional special bonus treats, the box also included a shea butter handcreme. Scent options (handpicked based on the subscriber's scent profile) included Velvet As Night, Silently Across The Snow, Sleeping Under The Stars, Bittersweet, and Stacks Of Pretty Paper.