Hi Margarit, we're sorry to hear you didn't enjoy your shipment! While we work hard to curate a themed collection of the best quality items each month, we also understand no single collection can be everyone's favorite. Please feel free to contact us and we will be happy to assist you and make this right. Customer satisfaction is always our top priority!

Hi Maria, we're so sorry to hear your replacement did not arrive! We have sent a full refund for your shipment. Please contact us at your earliest convenience to confirm the address on file is correct, and we will be happy to send your beads again at no charge.