Brothers Coffee - Single 12oz Bag

Brothers Coffee - Single 12oz Bag

by Brothers Coffee Company
A coffee subscription with a cause.

Plans as low as

$19.00/ month

Buying Options

Reviews (24)

No order recieved

Jul 20, 2022
Overall
Shipping
Quality
Curation
Nicole H.
3 Reviews
Subscribed for 1 month

Never got my order

Verified Purchase

Box missing; no response from Brothers

Jan 25, 2021
Overall
Shipping
Celia E.
1 Review
1 Helpful
Subscribed for 24 days

My box never arrived, and Brothers' coffee never responded to my requests for a replacement. I filed reports with the postal service and my payment processor -- but after 3-4 attempts at contacting, heard nothing from this subscription service. Very disappointed.

Verified Purchase

Bad service

Jan 03, 2021
Overall
Shipping
Rita C.
1 Review
1 Helpful
Subscribed for 1 month

Have been trying to find out the status of my gift notification and shipping to no avail. Poor communication and customer service for sure! I won't be purchasing anymore from them.
Don't have a clue how the product is, but hope it's decent if does arrive.

Verified Purchase

Have not received order!

Dec 19, 2020
Overall
Shipping
Quality
Curation
Erica F.
1 Review
1 Helpful
Subscribed for 1 month

I placed an order over a week ago and have not received a shipping notification. I've contacted them through email and have not received a response.

Verified Purchase

Horrible customer service. Not worth the

Dec 17, 2020
Overall
Shipping
Quality
Curation
Erin F.
2 Reviews
5 Helpful
Subscribed for 3 months

Contacted the company several times to enquire about my order and never ever received a response. Very poor customer service. Cratejoy contacted company on my behalf and they didn't even respond to them. Horrible service. I've never experienced something like this. Just dead silence. And by the looks of the more recent reviews, I'm not the only one who experienced this. Pay attention to the dates on the reviews before buying, the more recent reviews are not good! The ones that bring the star rating higher for this company are from years ago!
Shipping is extremely slow.
Coffee is okay, nothing to rave about and bags are smaller than anticipated.

Verified Purchase

Cindy Kratzke

Nov 18, 2020
Overall
Shipping
Quality
Curation
Cindy K.
1 Review
2 Helpful
Subscribed for 3 months

We have not received the product yet. I have tried to contact you via email and phone and noone has replied back to me. Customer service has been very poor. I would not recommend your company to anyone.

Verified Purchase