Luxe organization, planner stationery, and stylish pens!

Plans as low as $16.33 / month

CLOTH & PAPER reviewsReviews

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DISAPOINTED

Aug 28, 2019
Nycole L.
1 Review
Subscribed for 18 days
Overall
Shipping

MY BOX HASN'T ARRIVED YET!

Verified Purchase
CLOTH & PAPER said...Aug 29, 2019

Hi Nycole,

We just received your review through our Cratejoy platform. We are always here to help and can certainly assist you.

As listed in the description, our subscription boxes always ship between the 19th and 23rd of each month. Your box actually shipped on the 19th, however traveling internationally it will always take a few extra days. USPS International First Class Packages are estimated at 6-10 business days which we are still within that timeframe. At the same time, once a package leaves our office we have zero control over the day it is delivered. You would need to contact USPS, the Brazilian partner to USPS, and/ or your local customs office to understand what is causing a delay if you feel there...

Seller

Waste of money

Feb 26, 2019
Taylor S.
1 Review
2 Helpful Votes
Subscribed for 1 month
Overall

Worst subscription box I have ever tried. DO NOT PURCHASE. you’re better off running to your local OfficeMax and picking up 7 pens there.

Verified Purchase
CLOTH & PAPER said...Feb 27, 2019

Hi Taylor,

Thank you for trying our box, although we are sad to hear that you didn't care for it. We would love to know more specifically what you didn't like about the pens as well as what your expectations were as the box is delivered as described each month. Also, can you fill us in on which month's box are you referring to specifically, as this review was left 60 days after your last delivery?

Please understand this feedback is always helpful for us to ensure we are delivering the best service possible, which the vast majority of our customers would agree is the case, but we would need a little more detail to implement a meaningful change based on your review. We are looking forward...

Seller

Adequate

Oct 04, 2018
Jose G.
1 Review
2 Helpful Votes
Subscribed for 16 days
Overall

Purchased a one month gift option for the wife as a surprise and was disappointed with the product.
For $38 you would expect more. The planner felt cheap and very basic. Definitely did not feel luxe or warrants the cost and the wait that can’t be solved with a quick trip to staples or target...for a lot less.

Verified Purchase

Response

Sep 01, 2018
Carolyn R.
1 Review
2 Helpful Votes
Subscribed for 1 month
Overall

Yes, that's only the first response from Cloth and Paper and the afternoon revealed even more communication as they would only issue a refund IF I removed my review. Isn't that a right? Freedom of speech? I'm just not willing to wait months while throwing money down the drain for a decent box from this company.

Verified Purchase

So disappointed and ripped off

Dec 20, 2018
Stacey E.
7 Reviews
2 Helpful Votes
Subscribed for 16 days
Overall

My box included 5 pens. A total joke and the pens are nothing special. Pens they took out of packs from Walmart. What a total rip off. I’ve never left a bad review but this should not happen. Pens cost at most less than $5. Waste of my time and trip to post office

Verified Purchase
CLOTH & PAPER said...Dec 24, 2018

Hi Stacy,

Thanks for reaching out. I would love to assist you with your concerns.

It sounds like we may have missed a pen in your box because there were supposed to be 6 pens in the box. Here is a link to the unboxing blog post: https://clothandpaper.com/blogs/unboxing-blog-posts/december-2018-cloth-paper-penspiration-box

Can you please tell me which pen you are missing so we can be sure to get it out to you? Please understand that here is a human element to every thing we do here and it is possible that we made a mistake. However, it is also important that we replace any missing or damaged items immediately.

On another note, can you tell me what your expectations were for the quantity of pens that you would be receiving. In all...

Seller

Save your money.

May 05, 2019
Trish O.
1 Review
Subscribed for 2 months
Overall
Shipping
Quality
Curation

The pens I’ve received so far are fine point gel pens (which I hate) from China. Not well made and definitely not worth the price of the box.

Verified Purchase

Jun 15, 2018
Francesca B.
1 Review
Subscribed for 2 months
Overall

Totally a letdown.

Verified Purchase
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