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Club Tac reviewsReviews

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What a joke

Feb 18, 2020
John D.
1 Review
6 Helpful Votes
Subscribed for 13 days
Overall
Shipping
Quality
Curation

This box is for 13 year old kids and grown men who refer to their friends as 'bro'.

For 149$ it's about 130$ to much, they included a bar of soap. Soap, not just any soap though, tactile soap that makes you invisible to the enemy for which you bought this tactile bro box to defend against.

Verified Purchase

Buyers beware.

Apr 10, 2020
Tihomir L.
1 Review
1 Helpful Vote
Subscribed for 2 months
Overall
Shipping
Quality
Curation

This is a hoax. They billed me twice and never sent anything. Never received answer from their customer service. Avoid!

Verified Purchase
Club Tac said...Apr 28, 2020

Wait a second... First off, it totally sucks you’re bummed out for not receiving awesome gear – I would personally be too… HOWEVER, before you go and trash talk a HARD WORKING U.S. MILITARY FAMILY BUSINESS, let me explain something to you SIR : We informed CrateJoy that CLUBTAC does NOT SHIP OUTSIDE THE U.S. What makes it even better? Well we informed them of that PRIOR TO YOUR ORDER. Once your order came in, we attempted to reach you by email 4 (FOUR) times, with NO RESPONSE.
So what did we do? We once again advised CrateJoy that we DO NOT ship outside THE ALMIGHTY UNITED STATES OF AMERICA, and then, WE REFUNDED YOU 100% IN...

Horrible box

May 24, 2020
White L.
1 Review
Subscribed for 2 months
Overall
Shipping
Quality
Curation

They sent me 3 pieces of wood. Literally, I spent 79.00 a scarf, 3 pieces of wood, a bar of soap, and a flashlight. If this is curated then it is sad. I got 2 decks of cards with their logo on it. And a scarf with a magnet that won't struck to the fridge. Just horrible useless great that is extremely over priced. I tried to cancel but they still charged me.

Verified Purchase
Club Tac said...May 27, 2020

Hello Mr. Lanza! 2 things :

1st - You paid $59.00, not $79.00 for our Standard Crate.

2nd - You forgot to mention the 10x25 Tactical Binoculars ($144.00 Value) and HYDR8 Advanced Water Filtration Bottle System ($64.00 Value). Just those 2 items alone total $208.00 and are more than 3 TIMES the price of the Crate you paid for.
Before you discredit our U.S. Based and Veteran Family Team, why not mention all your products inside your crate?
Why not mention that you get a NRA Membership for free?
Why not mention any of the good stuff?
We are one of the highest rated box subscriptions in the industry, and apologize that...

It sucks

Apr 27, 2020
Richey P.
1 Review
Subscribed for 22 days
Overall
Shipping
Quality
Curation

I purchased a 145 box and got a 10 dollar joke box instead that's meant for kids not adults working in a tactical field. It came with beef jerk sticks a bar of tactical soap, a extremely cheap pair of binoculars, a mini knife for your neck that you would get in a quarter candy machine. This box is a joke don't waste your money on it !!!!!!!!!!!!!!!!!!!!!

Verified Purchase

Dissatisfied

Jan 06, 2020
Justin R.
1 Review
3 Helpful Votes
Subscribed for 24 days
Overall
Shipping

Well i have totally been let down by these guys I messaged them before Christmas to make sure my son would get this box before hand since it was a gift and i was reassured that the box would definitely be here before hand and still no box

Verified Purchase
Club Tac said...Jan 08, 2020

Hi Justin!

Thank you for reaching out! We are extremely apologetic about the delay in shipping and take this matter very seriously. On December 9th we had a standard system update which unfortunately caused an electronic api issue with our pending shipment notifications. This was realized and corrected within 30 minutes-however it effected first time subscribers who joined from only from Cratejoys site (not from our site directly) from 12/9/19 - 12/20/19.
We have since implemented additional technical "safe havens” if you will to ever prevent it from occurring from our standard system maintenance.

Regardless, it was no fault of your own. Your package has since shipped, and we have refunded the shipping cost back to you for this...

Not happy

Jan 06, 2020
Izabela K.
1 Review
1 Helpful Vote
Subscribed for 23 days
Overall
Shipping
Quality
Curation

Shouldnt give a code to guarentee something and have the deal fall thru. I placed and order with code providing guarantee shipment before Christmas and definitely did not receive before Christmas or yet at that .. no way to reach seller cratejoy is the middle man between vendors im guessing . We shall see when shipment gets here if it even gets here . ** dont place codes on here if they won't work ! Not happy .

Verified Purchase
Club Tac said...Jan 08, 2020

Hi Izabela!

Thank you for reaching out! We are extremely apologetic about the delay in shipping and take this matter very seriously. On December 9th we had a standard system update which unfortunately caused an electronic api issue with our pending shipment notifications. This was realized and corrected within 30 minutes-however it effected first time subscribers who joined from only from Cratejoys site (not from our site directly) from 12/9/19 - 12/20/19.
We have since implemented additional technical "safe havens” if you will to ever prevent it from occurring from our standard system maintenance.

Regardless, it was no fault of your own. Your package has since shipped, and we have refunded the shipping cost back to you for this...

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