A mistake was resolved within MINUTES (AND on a Saturday night). You can tell the company owners care about their customers and take great pride in their products.
I needed to update my review.
When I submitted this back in June, it was after I received two of the same package (thinking it was for two different months) and instead learned there was a duplicate subscription box mailed accidentally. You allowed me to keep it rather than return it, and I said I would keep them in my classroom in case I had a day when my students needed to relieve some anxiety.
Over this past weekend, my district suffered a tragic loss as one of our seniors passed away in a car accident. His classmates were unable to do anything in class today - they didn't talk, move; they cried quietly and stared into space.
I pulled apart the books (that did bother me - they are bound so beautifully) and handed out crayons. Being able to have some regression therapy was exactly what was needed for some of them. They began talking, sharing their art work with their friends (and hanging it on my walls!), and even smiling a little.
Thank you for allowing me to keep them. I believe things happen for a reason. I know now why I received that second box last June.
Thank you again.
I received my first box recently and so far I'm very happy! Great quality and interesting books. If it continues at this high quality, I will definitely renew!
I was disappointed that I received a coloring book that I wasnt super interested in and a crossword book that was for left handed people that looks as though it came from the Dollar Tree. I haven't read any of the book but the cover preview sounds interesting. I was definitely hoping for better!
Hi Ashley, apologies for letting you down. The coloring book is the same for everyone. We really try to pick something new and different every month because of the wide range of tastes we have to accommodate. I can understand how on occasion the topic might not be to someone's liking. Crossword puzzles aren't for everyone but a good part of our membership finds that it is the only activity that refocuses their attention completely. I can't say for sure but I don't think you will find the New York Times Cross Word Puzzle book at a dollar store :) If you will email our service address I am happy to replace it for you. Have a great day!
Excited about my first box! The book is my kinda book (historical mystery) and the Bohemian coloring book is exactly what I can use myself and bring to my therapy office for waiting clients.
Loved my first box!
I selected the wrong genre when I ordered; however, I am kind of glad I did. I contacted them and they quickly informed me they will be changing it for me. We will see what book they send next month. The book they sent me this month is one I have never heard of and I can't wait to read it. The activity book was a dot to dot book and very high quality. The coloring book is beautiful and also high quality. The book alone was worth the price and I can't wait until next month.
OMG much better than anticipated wow i love this and can not wait until next month Whoohooo
I just got my first box and I'm happy with it (except for the part where the outside of the box was super dirty). I got a fantasy book which is a signed first print copy, an adult coloring book and a connect the dots book meant for adults. I'm looking forward to get started on them and also anticipating the next box!
I really loved all 3 products. I got a novel that is really right up my ally, a crossword puzzle book that is really nice (not a cheapy one) and I got a dot to dot type mosaic pattern book that is adult for sure not just for kids. I am thrilled with the products and how well they curated everything. Glad I subscribe to this!
OH my gosh, I got my first box so fast.
I got a coloring book and a connect the dots for adults, the mystery book was by an author I had never heard of. That is what I was hoping for to read new people. The coloring book is perfect and the dot book, well let me tell you it is addicting. It is a sort of connect the dot but with no numbers you draw lines to create patterns. Perfect. This box was just what I was looking for.
The novel was an excellent selection. I was disappointed with the coloring book. A bit too juvenile. The Dot-to-Dot is definitely meant for adults with interesting concept pictures. I will order the box again, when I finish the novel and the Dot-to-Dot Puzzles. I want to complete one box at a time.
Such a great item to get in mail. Love love love it
well, i guess it was bound to happen. I got a box that I wasn't particularly fond of. Of course that's the risk you take when you buy mystery boxes, and that's ok. My feedback is, that there was no activity book. That's my favorite part. Also i wasn't crazy about the nonfiction book. I think when i resub i'll switch genres. I'm unsubbing just because i have a backlog of coloring books, not because i don't love the service.
I really liked the box I received in June, however the listing says that they will be shipped on the 29th of the month and my status for the next box is still listed as “being prepared”
I’m just hoping I actually get something for the other two months I paid for...
Hi Paula, I am so sorry we let you down. I have emailed you twice and both replies bounced using the email provided. I wanted to find out what we could do to make this up to you? Please get in touch with me so I can make this right with you.
I have found that taking 30 or so minutes to recenter and focus myself with a quality book or simply quietly coloring has made an enormous difference in my quality of life! I am a working mother of 3, and on the days I can manage to take a breather with coloring or doing "brain work", I am so much better able to be present and calm in the middle of my family's chaos. The classic books that come in this box are always high-quality literature that are worth my time, and I love the adult coloring books as well as the activity books. This subscription is a real "quality of life" issue for me and I consider it a vital part of my own self-care. I cannot recommend this highly enough!
Love this box. Definitely continuing this item!!!!!
I picked acclaimed fiction. I got two sci-fi books, no coloring or activity things:(.
Hopefully it was just a fluke and next month will be better.
Apologies for sending the wrong box, apparently we lost focus! There is no reason to wait until next month, we will place a new box with the correct contents in the mail to you today. If you don't want the books we sent, please feel free to donate them to a local library or give them to a friend with our compliments. As soon as your box ships today we will email the tracking number to you. If we can ever do anything else to be of service please don't hesitate to reach out, we try to answer all customer service inquiries within 30 minutes.
I selected the horror genre and got two flower coloring books. Not sure how that matches up. The book itself was fine, and shipping was quick.
I want to apologize for sending you the wrong contents in your box. We will immediately ship the correct box to you today at our cost. I would also like to give you a free month for your trouble. In the future, if there is ever anything I can do to make your experience better please feel free to reach out to me here firstname.lastname@example.org. If there is anything in the current box you don't want, please feel free to donate it to a local library or give it to a friend with my compliments.
There was issues with my subscription and I wrote a review, I would like to say that they have redeemed themselves and I am extremly happy with the service.
This works! Regardless of my mood between the novel, coloring book and problem solving I can refocus myself with just 30 min a day. It’s actually helped me to relax and do better at other things. I started journaling again and I believe this box helped me get back to it. LOVE Coloring and Classics!