I requested to skip the month of April and sent the request in plenty of time. The request was ignored and I was charged. It has been a month since I was charged and still haven't received the box I was charged for. I cancelled my subscription and have messaged the seller to inquire when my last box would arrive, zero response. I escalated the issue to support and they have also accomplished nothing. I was looking for an alternative to BOTM but clearly this isn't it. Even my first box did not ship in the timely manner that is advertised on their page for first time orders. Overall not impressed.
Received Buddhist books.
I ordered this as a gift for my mom. She only recieved one shipment! I tried reaching out and No reply back. I knew I shoukd have trusted my instincts! Do NOT order thus! I want a refund! My mom has cancer and I wanted to give her tjis because it has a book and coloring books so it is something she could use!
Very disappointed with all of the items. Product quality and selection were terrible.
Sorry, but I canceled the subscription when I received my last order. Please cancel my subscription!
Tracking email still says "Shipment ready" ten days after getting the tracing email, and apparently this company does not respond to emails. Why should anyone give them money if they can't provide basic customer service?
Normally this is a great box but the book was disgusting
awful customer service i canceled subscripton but still items were shipped and was charged no one wants to answer my question since i canceled everthing do i send them back to company no one wants to help me with solution!!!!
I emailed you to cancel my subscription I was very disappointed
I just received my second box. My first box I picked non fiction as my genre and received a very liberal/democratic book which I was not excited about. I feel it should of been something a bit more neutral. So then I changed my genre to horror. In that box I received a book about fracking (not horror) I feel an agenda is being pushed on me and would just like a good book to read.
I have asked to cancel my subscription and the seller does not respond and continues to renew my subscription and charging my card. There is no number to call, just a "message seller" button, who knows if they even get the message. Dont sign up unless you're willing to pay for life.
Never got january box and was charged and they dont answer will have to cancel
I selected the horror genre and got two flower coloring books. Not sure how that matches up. The book itself was fine, and shipping was quick.
Hi Miranda,
I want to apologize for sending you the wrong contents in your box. We will immediately ship the correct box to you today at our cost. I would also like to give you a free month for your trouble. In the future, if there is ever anything I can do to make your experience better please feel free to reach out to me here dan.schaefer@ussampleworks.com. If there is anything in the current box you don't want, please feel free to donate it to a local library or give it to a friend with my compliments.