I am giving this company an overall rating of 1 star because of their lack of communication and availability of being contacted.
I purchased a 6 month subscription for my husband for Christmas 2020.
I get this email in May that my subscription has been renewed for another 6 months and was charged $155 and some change. My husband likes the comics but hasn’t even read all the ones he has so we don’t want anymore. I was shocked that my subscription renewed without a warning. I will say, this subscription renewal was not on my calendar, I just assumed I would get a heads up before getting charged. None the less, I was charged.
I of course, went online and canceled the subscription right away and emailed the company and requested a refund.
As I looked more and more at the company online I noticed that their online presence had not been updated in years and they had no phone number listed to be contacted. I started getting nervous I would not get my money back. I waited a few days and hadn’t heard anything back. So then I started getting really worried.
I tried contacting them via email, Facebook and Instagram.
I finally heard back and was basically told to calm myself and that I was warned the subscription would be renewing (which is false).
So the 1 star is for poor customer service and communication. Their products were fine (I am not a big comic book person but my husband...
The first shipment arrived in a battered box and the contents were exposed. However, the second shipment arrived in pristine condition and all of the comics were great. These comics are presents for our grandsons and they love them.
My biggest issue with this box was the late shipping. I ordered it in hopes that it would make it in time for Easter for my son, it did not. I tried to reach out and was unable to get an answer on why the shipment was delayed. It is not April 19thand we have yet to receive it, although now we finally have a tracking code. Very frustrating as it ruined the plans and made my son feel left out.
Bought this subscription for my husband in April and nothing yet in June. Insanely ridiculous. Give us our money back.
Son loved them
My son loved this - we subscribed for an entire year and it was fun seeing what would come next.
Some excellent new picks every time.
Was packaged so nicely.
Having subscribed to the three month edition of this offer, I am both pleasantly surprised at the products I have received, and extremely disappointed that it is over. The packages curated by CrateJoy were not only delivered quickly and fairly priced, but also extremely well curated. The diversity of comics across publishers and styles blew my mind, and left me wanting more.
I will absolutely be continuing my subscription.
The comics show up on time and in great condition. The selection is diverse in regards to the range of publishers and genres represented. So far, I've received a mix Marvel, DC, Image, IDW and others. My only thought is that the curation could be a little better.
The comics are always great, a monthly treat. A lot of autographs, variant covers, & #1s! A+
I got this for my son's birthdayand her was over the moon. There was an Authenticated Autographed Black Panther and he about died. I couldn't be happier with this product.
Very pleased with the comics I got, well put together and I got a authentic signed comic which I thought was pretty sweet. They are packaged so nice I don’t even want to read the damn things . Looking forward to the next box
Awesome #ComicBoxer. And I love too #Stadium Comics with the Unboxing videos.Great Job.
<p>I live in the UK and it takes about 7 days to get here and the comics inside are awesome and most of the time you get signed comics, must have monthly box.</p>
comicboxer is the best place for getting comics right to your door. will be definitely ordering more
This is by far my favorite subscription box. Loving the one for this month!
Really happy with the comics I got in my box.
ComicBoxer is king for providing great comics every month. The value is tremendous. Salute!
I get my box exported to the UK they arrived lovingly packed and individually carded and bagged. You even get occasional signed issues.
Can't praise these guys highly enough
I'm very excited to have joined the ComicBoxer community, and was highly pleased with my first box! The comics are thoughtfully curated and unique. They were securely packaged, each being wrapped in their own sleeve with cardboard and then bundled together in a bigger sleeve, thus preventing damage during shipping. I look forward to many more shipments as I build my toddler's collection for when he's older. ;-)
The package was perfect and the selection was a success. Thank you for helping me be a collector .
so far im loving it, fantastic box filled with great books. its definitely a keeper for me.
Great value and a great way to be introduced to new comics you may not have thought of picking up. Have been a subscriber the last 4 months and very happy. I always look forward to the rare autograph or variant editions that comes each month.
Want the latest and tough to get comics each month? ComicBoxer is the answer. Plus, the rare variants and signed copies I've received are well worth the price each month. These folks know comics, and take care in picking each issue, as well as packaging and shipping so that everything shows up in pristine shape. I highly recommend them!
I bought this as a surprise gift for my two grandsons who are 13 and 11 years old. They were thrilled with the gift. Who doesn't love mail, and a mystery box and comics, parents not such much as several of the comics were labelled AM (for adult material) and were deemed unsuitable for the boys. Too bad. I hope this can be rectified in future mailouts. Otherwise a great gift idea.