Q: I just received the May box and have one Crystal that is not identified. It is completely white, but it isn't shaped like or colored like anything else that is in the bag.Asked by Samantha L., May 2020
Is it larger and is it a cluster? The points are cube-like? It's a Zeolite. It mentions it on the brown information cards that come in the box.
Q: Ok so just figured out that I have crystal of the month.... Sooo is that the same price as crystal variety!!!???? Asked by Christina B., June 2021
It says above that Crystal of the Month is $14.50 & Crystal Variety is $39...
Q: Can you order specific crystals?Asked by Liv E., October 2020
you can buy individual crystals from their website, but the box and specimen of the month are pre-selected
Q: We are moving - how do I change my address?Asked by Alisa L., September 2020
contact the seller through the feature under your list of subscriptions. I've found that more effective than emailing them directly
Loved all three crystals. I would have loved to know what each crystals meaning and benefits were but I had to google it. Same for the tiny bits of minerals that came with it. Overall I’m happy with my gifts.
Crystal was okay, but much much smaller than I expected. I like how they havea detailed fact sheet for it. Just wish it was bigger
What a rip off! I got this for my son. He loves rocks and crystals. I thought this would be a nice gift for him. He was so disappointed, and I'm stuck with the 3 month subscription. My advice: Do better!
We're so sorry you were not pleased with your box. Our team reached out to find out what we could do better, and if there is anything we could do to remedy the situation. Please let us know. More specific feedback is always welcome!
What timing! I’ve been taking a crystal practitioner class and we just finished talking about wands, including selenite wands. Went to the mailbox the next day and there you were! I’ve been using it successfully to banish my headaches and I’ve even dabbled a bit with using it for therapy on my dogs. Favorite box yet!
I changed from the multiple crystals box to this one because I was not happy with the crystals I was getting in that box. It never seemed to be worth the price. I was contacted and asked to change my review because they said they would do better so I did. They then sent amazing crystals in the mail but it quickly just went back to the low quality crystals as before. This subscription box (crystal of the month) was ok for about a month then we just started to receive low quality and basic cheaper crystals like desert rose, calcite, and clear quartz. It seemed like we were opening the same box each month. There have been multiple crystals opened that were just duplicates from previous months. It started to become a joke which stone we would get this time. I know it is a small business and I wish I did not have to leave this review but it seems the first few boxes are awesome and after that you get whatever they have leftover. Not worth the money at all. Disappointing, just go to your local crystal shop or hand select your crystals. Definitely never received anything like, not even close to, what you see in the pictures in the entire year we were subscribed. Do not recommend at all.
We're not sure what went wrong here but we appreciate the feedback. Our team will always attempt to make the situation right. If you received a duplicate, that should not have happened! We'll adjust your schedule for the future and send out a replacement. Every subscriber is tracked based on the time they've been subscribed, but it is possible there was a mix up in this case. We're so sorry you continued to have issues and we could not remedy them for you.
I really like the amethyst
I'm always pleased every month with enchanted crystal
My daughter LOVES this subscription box . I had to stop deliveries for a couple of months around Xmas and she was SO UPSET. Great Quality and Info... Thank you. Keep up the good work!!! We appreciate you....
Jakob Family from Hatteras island
This was my first box like this, and it was all I wanted and more! the crystals are well wrapped up and it's all ecofriendly good size and quality to the crystal! Anyone looking to grow their collection I would definitely recommend this!
My daughter loved her box. The crystals were all so pretty. She loved every single one of them.
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