Subscription services inherently renew so it's not uncommon that subscribers cancel after signing up so their subscription does not renew, especially gift purchases like yours. If you would of reached out to us asking for a refund we would of been happy to make that happen.

This order was canceled at the customer's request and fully refunded. International shipping is $25 per month. Phillip was charged $75 for 3 months of shipping."

We’re sorry your father did not enjoy his gift. All ‘Standard’ boxes include classic or modern fiction paired with high quality products in varying themes related to improving oneself or their lifestyle. Although we use every item included in our personal lives and stand behind every brand we work with, we understand tastes will sometimes vary. We hope your dad enjoys his next two boxes.

Sorry that you weren’t satisfied with your subscription Andy. We would like to point out that you subscribed to the “Essential” subscription which doesn’t come with a book. Our “Essential” subscription is just the lifestyle items without a book, while our “Standard” subscription is lifestyle items + a book. As to the box being “delayed about a week", our boxes ship on the 15th-17th of the month, every month. You signed up after the cutoff for the month which resulted in the delay. Once again our apologies for any confusion on your end.

Jenna, we're sorry you weren't satisfied with your subscription. We would like to point out that you were subscribed to "Book Club", which only comes with the book of the month. The only subscription that comes with a book plus lifestyle items is our "Standard" subscription. The "Essential" subscription comes with lifestyle items and no book. Let us know if you would like to upgrade your subscription? If so, we will ship the lifestyle items to you ASAP.