I ordered a month ago and got the large box still have not got any product. Stay away!!!!
So sorry for the delay you experienced in getting your box. We run on a set schedule and ship all boxes once per month. Our subscriptions open on the 5th of the month and close on the 4th of the following month. Boxes then ship after the window closes (usually between the 8th and (10th).
You subscribed on Sept. 14, which is in the middle of our subscription window for our October boxes. Your box then shipped on Oct. 9 after the October window had closed and was delivered on the 13th.
I hope this makes sense and helps to explain our subscription and shipping schedule. If you have any questions, please let us know or visit the "Our Subscription Schedule” page on our site. Thanks...