Hi Linda, I missed the mark on shipping this month And your order along with others were delayed. My marshmallows were extra sticky this month and each batch needed more time than expected to dry. I am forwarding you your tracking number. When your box arrives I hope you enjoy it as much as I enjoyed curating it for you. Sincerely, Chef Farrell

RUDE and not sweet for what they sell!

Sep 17, 2020

Laarni M.

1 Review

Subscribed for 13 days

Overall

Shipping

Quality

Curation

First they are so snobbish. You purchase and no email of when will the item to be delivered. I bought Aug2 i think and they told me it will ship Sept without any dates just replied next month. Then Sept came no update no tracking
so I emailed them again and ask them to any update and if its too late to cancel...
then next reply was - its not to late to cancel then they refund right away. What a nice way to treat someone who paid. yes you refund my payment but you waster my 40days waiting. Rude!

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Marshmallow of the Month Club said...Sep 17, 2020

Oh my! A million apologies if the communication was taken as rude. I am experiencing a longer than usual delay. I wish I could have delivered on time for you to have a better experience. Thank you for your feedback. Looking forward to doing better for all of my subscribers.