I have the 7 Lux subscription and I love it! All of the masks are great quality and they are packaged and shipped with care. I have enough masks to throw into gifts for friends and still have plenty to use for myself. The variety is great. I always have a mask for what my skin needs at the time, calming, acne, brightening, moisture, etc. I can’t wait for this subscription every month. It’s a little gift of self-care I deserve and enjoy.
This is by far my favorite subscription box! I will use all of the items in this box, there was a great variety of items. The packaging was really nice and bright. Wonderful experience!
One word....OBSESSED 😘
Love it. Arrive very fast. Love everything, every single mask. I will keep this subscription active. Also love the price.
I love trying different masks and I’m so glad that I’ve found facetory! I’ve only tried three masks so far, and they’re high quality masks. I especially love the cut of the mask, it’s fitted and not too big as other cheap ones. These are well curated high quality masks and I highly recommend this subscription box to any mask fanatics out there :) it just feels so special to receive a box of masks for yourself, especially during quarantine, let’s do not forget self care❤️
I received my first box just over a week ago, and was immediately struck by the charming packaging. My package contained everything that was promised (4 nice, individually-sealed sheetmasks), but I was also pleased to find a small, additional sheet explaining the main ingredients, brand information, and unique points of each mask inside, which you can keep or discard at your preference (I'll be keeping mine, so that I know which companies make the masks I *really* love).
I've tried three of the four masks so far, and I love them! Each product has been very high-quality. All 4 masks seem very different from each other, and I appreciate the variety.
So far, this seems like a great way to try out new masks without having to go hunting through beauty sites, product recommendations, and buying larger amounts of products that I don't know if I'll like.
Tl;dr: I've loved my first box, great first impression, delivered on every promise, and I can't wait for my next box!
Note: the "box" the masks came in was not a cardboard box, but a flat, sealed package. It's very distinctively decorated, so you're unlikely to miss it, but its good to know. :)
My husband and I both run our own subscription boxes from home. I decided to pay it forward and in September I ordered two subscriptions to give my husband for his birthday. I ordered Facetory, yes he loves doing face-masks with me as we Netflix and chill, and we LOVE it!!! Great customer service, packaging was amazing, insert was engaging and informative.
There was recently a mishap with my shipment. I contacted customer service and they sent me a new one right away!
I love face mask! They made my face so soft and made me feel so beautiful!
My box arrived quickly after ordering. You pay more for a sheet mask at Wal-Mart than you do from FaceTory. Nice variety of masks included.
Decided to try this box out for the first time, and it is my new favorite!! I did a one time subscription but I will absolutely be going for the 6 month plan. I got the $30 box and it came with ADORABLE face masks and some REALLY awesome, top quality, FULL SIZE (!!!) Korean beauty/skincare products. The value of the box is SO worth what you get inside.
Great products. Great presentation. Fast shipping and delivery.
I had been pretty unhappy with Facetory for awhile. I had even cancelled my subscription but, after receiving February’s box, I was very pleased once again and renewed for more collections!
Love the masks and also the extra gift I receive with my boxes. Can't wait till next months goodies arrive.
My first box of Face Tory 4 mask set was awesome! My order arrived very fast and every mask was unique and different to what I had tried before. Very excited to get my 2nd box in July!! I also was so happy with it I subscribed to the Summer Lux box and am so excited!!! Thank you Face Tory😊
My daughter loves masks and she was thrilled to get this as a surprise at college!
Great great great service. I have the seven luxe. I really feel that these masks are carefully curated by people with a passion for skincare. These are all very high quality sheet masks.
Only received one shipment so far - but loved the variety of masks included. Very good quality.
Had a great at home spa day with my mom!
They subscribe u without permission n don't let u cancel
Hello Melinda,
We're sorry to hear that you experienced some inconveniences with your subscription. After taking a look at your account, you purchased the subscription and then cancelled it a few hours later.
If you could please clarify how you weren't able to cancel the subscription, we will use this feedback to improve our services.
Thank you,
FaceTory Support
Super unique products in a cute package. Love!
DIDN'T RECEIVE
I have loved every single package that has come from this service! I’ve received so many amazing masks, I haven’t had time to use them all! Which has been great!! I love having a wide variety to choose from. :)
I absolutely love this box! The face mask are high quality and make my skin feel so fresh. Sadly I had to cancel since I’m in the middle of a move. I look forward to re-subscribing soon.
It's like a little package of happiness. Sounds cheesy, but oh my goodness, the packaging is adorable, the face masks work great, and I can't wait to keep getting these in the mail! I've already recommended them to two of my friends, because every girl should be able to enjoy these once a month. I got the 4-Ever Fresh package, since I'd honestly never used a face mask before and just decided I needed to amp up my skin routine. These were a lovely way to start. Thanks for putting together such wonderful products!!!
Wish I could give this subscription more than 5 stars... everything in the box is amazing and well worth the price.. I recommend this to everyone looking for skincare...