I feel like there were some things in the response which were highly inaccurate that I wanted to respond to set things straight.
1. I looked up each product by each company from the things I got in the box and they added up to $34, not $52. Unless there was something that I didn't receive...
2. I didn't cancel "with the intention of never giving you guys a chance". I signed up for 1 box and cancelled because I was really excited to try it out and short on funds until after the holidays. My plan was to renew at that time as long as I liked it.
3. I never said I thought it'd be a good idea to get cheap products from China, I said some other boxes like Goddess Provisions seem to have higher value boxes for the price. If you are insinuating that Goddess Provisions gets their items from China, they definitely do not--its small businesses and Etsy sellers.
4. I can say why a box wasn't for me if I want to. Sharing an opinion on a product is the whole purpose of having reviews.
Not the best subscription box I've received, but not the worst. I'll use 50% of what was in this month's box.
Dear Robin, thank you so much for taking the time to tell us what you think about our subscription! We really appreciate your feedback as we curate our boxes largely based on the feedback from our customers. We'll continue improving our products and our service. Thank you for giving us a try! Warmly, Marina
Box is $29 and I counted up $34 worth of items. Slightly more value than the charged amounts except that I don't like the cards so that brings me down to $23 worth of stuff because those are getting recycled. I will be sticking to Goddess Provisions as their box is $33 but usually contains anywhere $60-$70 worth of items. Also I feel like the pictures of the box contents on here make it appear like you receive more things.
Dear Kristin, I am so sorry to hear about your unfortunate experience. Making our customers unsatisfied in any way is never our intention. We appreciate your feedback and would also love to take this chance to comment on your points. While we always do our best to offer our customers the best possible value for their money, we strive to provide only products that are of the highest quality, organic, and made in small batches. Most of our vendors are small local businesses, owned by hard-working women. We could bring the value of the box way up if we ordered our products from China, but it's not what Feeling Fab is about! Having said that, if you look at our past boxes, you'll see...
I see that this box has potential. It was nicely wrapped and presented and smelled good. While I enjoyed unwrapping everything and checking it out, I felt it fell a little short. I enjoyed everything, but nothing really wowed me or got me excited. Hopefully the second box will bring that wow factor. Thank you
I like therabox better.
Sleep mask was not in the box not worth the money or costb
I loved it accept for I did not receive my shower steamers
The stupidity is real here.
Loved the items but got a bookmark that was pricey so felt like the box was lacking more products. Overall a great box though
Thank you so much for your honest review. I’m so glad you really liked your September box! I am sorry you didn't like the bookmark! This product was hand-forged from bronze and decorated with a genuine gemstone by local craftswomen. The retail price of that item was $44, and we thought it was a great addition to the box! However, I can see how this product might be not for everyone. We did get a lot of positive feedback from our subscribers about it. We’re always trying new things and rely on the honest feedback of our members to see how they go.
Again, thanks for the review and so glad you liked the box, means a lot to us! If you have any additional feedback,...
Ok variety of beauty/self-care items. Just smaller than I expected. Would be fun to use for a home spa night.
The box arrived, and is a little smaller than a shoebox. For reference, little bag in the front right of the picture has a hair scrunchy and the green and pink packets are the normal size of single serve face.or hand mask packets.
Box has claimed value of $135, with $95 of that coming from the small Evolve eye cream. Other items include a very small 2-set (seems like a sample size) of bath salts, a hand mask, face whip pads (set of 10), lip balm, a single hair scrunchy, and a pink soap. Prices seemed accurate for suggested retail value, based on my quick googling. Although I found several of the items on sale (found the face wipes for $3.40, instead of the listed of $9; found the hand masks for $2 on the brand's website, instead of claimed $2). But the big ticket item - the eye cream - is hard to find new for under the $95 listed price, for that tiny bottle.
I subsribed to this box as a gift in which the receiver loved. However, I sent e-mails to confirm a cancellation of the subscription after 3 months and I have not yet received a confirmation e-mail regarding.
It seems that we missed an email from you asking us to make sure that your friend's subscription got canceled after she receives her third box. I am truly sorry about it! We take our customer service extremely seriously, and we always strive to serve our customers in the most efficient and timely manner. We clearly dropped the ball with regards to your request, and I am sincerely sorry for it. We will continue improving our products and our service.
Lauren, we just canceled your subscription. Your friend will receive her third, and final box, next week. We are sorry for the problem. If there is anything else we
can do for you, please don't hesitate to contact us directly at email@example.com