I was pretty excited for this because I was getting it as a Christmas present. After all the taxes and shipping it was almost $40. I was honestly disappointed because it just felt like I could’ve went and bought quite a few more products and made my own box for the same price. I’m not sure if the brand is supposedly better but it was only three products and a sample bag of wood chips. It just didn’t feel worth it to me.
I am sorry to hear you were unhappy with your box. Our box features 3 full sized BBQ items, recipes and wood chips. We take pride in the companies we source from and expanding people's pallets for different kinds of BBQ. We understand it is not a perfect fit for everyone but if there is anything we can do please email us and we would be happy to help.
I ordered this gift subscription for my husband for Christmas. As if April 13, no box received, no communication, nothing!! Do NOT try this subscription!
Unfortunately my box has not yet shipped despite saying boxes shipped out the first week of each month. Hopefully the box I ordered does in fact show up, but I will not be continuing my subscription due to these circumstances.
Unfortunately my first box still had not shipped out. I ordered it as a gift on 16 June and it is currently 13 July. According to shipping policy all boxes ship out on the first week of the month. I have written to customer service with no response.Hopefully, once my father finally receives it, he will love the products.
I contacted the seller 1 week ago with no response. I bought a 3 month subscription and got 2 of the same shipments and then no 3rd box. I want a refund and am so disappointed. Do not purchase.
I paid for 3 months up front and it says I am on the 2 of 3 shipments. I contacted the seller, so we will see what they say. But they lost a customer.
Wanted to give this as a gift, not knowing it wouldnt ship til the 1st of the month (well, we will see, since it still hasnt shipped yet who knows). Pretty lame... i wont get it again just because the bday gift wont even be there in the same month as the bday now. Wish id known first before getting it as a gift for sure.