The best grilling and BBQ goods curated by a certified, award-winning Pitmaster

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Great product, OK Company

Feb 17, 2020
Rick P.
2 Reviews
22 Helpful Votes
Subscribed for 2 months
Overall
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Curation

I purchased this as a Christmas gift for my father. He loved the selection and the quality of the product.
But... I have a problem with a company that automatically renews your subscription without even an email letting you know they are doing it.
I gave this as a 3 month gift and thought that would be it, then yesterday I notice they debited my checking account another $110 with no notice. There is no phone number to reach them.
I believe that if you sign up a the customer yourself it should be reoccurring, but when you state you want a 3 month gift to someone I think the company should at least send out an email letting you know your initial subscription is ending and unless cancelling it will continue.

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