Somewhat disappointed. The items were stuffed in a small brown packing box with popcorn to fill the box. The shipments before were in a cute box with the items neatly tucked in and with tissue paper along with note on top. This is NOT what I expected to receive and this is the 4th box. I renewed subscription and it cost $195. I expect more like the 4 boxes we have received in the past. Also, I asked for her shirt size to be a large and she still received a medium. Disappointed and if the next box comes the way this one did I will cancel. Jill
Hello Jill, thank you so much for your feedback. We’re sorry to hear of your disappointment with receiving a brown box. We often times will utilize the brown boxes in efforts to provide your Doll with more items at the same cost to you. We also apologize that the one box you did receive, the packaging for you was somewhat of a dealbreaker. We pride ourselves in providing an amazing experience for our dolls and our concepts do change based on the type of box the products are delivered in. We are however glad to know that your doll has enjoyed the content of the boxes. We are more than happy to make corrections when notified and attempt to avoid these type of...