The packaging is amazing and includes everything. We did not receive the instruction brochure in one of the boxes. We have contacted Mix Box several times but never get any response. We have not been able to make the “box” without ingredients and measurements. Kind of a waste for the price you pay.

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Mix Box by Homemade Bakers said...Mar 06, 2021

Hi there,
I'm glad you thought the packing was amazing & includes everything, although, I'm sorry the booklet was missing in one of your boxes!
I searched your email & the gift recipient email on the account and we have not received any emails from you. I always answer all emails & messages within 36 hours of receiving the email (normally under 24 hrs).
If you are ever missing anything in your box I will always provide it & send it out ASAP & I can send the booklet virtually & in the mail if it is missing. We also provide the booklets on our website (we can send you the link via email). I hope you enjoyed the other 2 boxes. I will email you directly...

Poor box

Dec 07, 2018

Cindy S.

3 Reviews

2 Helpful Votes

Subscribed for 15 days

Overall

It wasn't worth the money 💰 don't waste your money it's stuff you already have in your pantry an recipe you probably have my daughter did this in home ecstasy in school an we already did at home i found a cheaper bake box an is worth the price an has products you'll hardly find in a store at all .I was very disappointed 😞 after wasting money on this box don't waste yours

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Mix Box by Homemade Bakers said...Dec 07, 2018

Hi Cindy! I am so sorry you had a negative experience with Mix Box. While you can find a lot of the ingredients in the store, we pride ourselves in making baking easier for all & finding fun recipes for our Bakers! When we had bakers reach out with suggestions of how to make our product better & we always try to improve & we hope that we can make it right! I’m very sorry Mix Box was not what you imagined! We definitely don’t want you to waste your money on anything you do not want, we will gladly offer you a refund on your box. With that, I work hard each month to send out a delicious & simple dessert ALL of our...