Excellent except that you need to go out and buy a pot, doesn't come with everything you need
I started out loving this box, but the quality has gone down. Plants sent as clippings with hardly any developed roots and falling out of the soil in transit. The plants they send are typically $7.99 - $9.99 on their website, and the ones I've purchased individually have been in much better condition. The surprise can be fun, but not when they aren't worth the money. Do yourself a favor and purchase a plant or two of your choosing each month, and you'll be much happier.
I recieved this box for 4 months. Every month my box arrived my plant was slightly damaged, nothing too bad just maybe from shipping. I have a few plants from them that are thriving and doing great. The most recent box I recieved was a string of dolphins. It was completely shaked up and tossed around. It arrived with all the dolphins off the vines and only 2 stalks alive in the whole 4 inch pot, and those stalks were bare sticks. I tried messaging them to resolve the issue but over 2 weeks later and I havent recieved a response to either message I have sent. I would have recommended them before this, but the customer service is basically non existent. Very unfortunate.
My plant looked very sad when it arrived. After repotting it now it looks worse. Most leaves are black. Hopefully it survives.
Two of our succulents seemed mishandled, a note was even left apologizing for killing our plants. Nice variety though.
My 2nd shipment arrived completely destroyed! The poor plant will never recover!
I have always loved receiving subscription boxes. I wanted to try a plant one and it was so hard to pick one from Cratejoy. I ended up deciding for this one. I receive the normal house plant box. Each month has been a different beautiful plant. I can feel the quality of the plant by touching it. Definitely worth $12 a month. I can’t wait to receive my December plant.
Update: I received my January plant it was completely dead and brown, I could see a bit of the green it once was. I am extremely upset since I was really looking forward to this months plant. For the month of December I also received a almost dead plant but was able to bring it back to life so I did not mind it as much, but this months is just really bad I could not let it continue happening. I emailed customer service right away. An automatic email told me they would respond in 48 hours. 72 hours went by and I had to contact them again because I did not hear back from them. They responded asking for a picture. I emailed the picture right away on Jan 27, 2020 and to this date have not heard back. They definitely do not have 24/7 customer service like it says above.
I was impressed that it was packaged so well, and confused when it was packaged so well, how my plant could arrive so beat up. Now I have to nurse it back to health? I think I will buy my plants in person from now on. A cool idea, but very underwhelming.
Very small plant for introduction to box. Hope the next month is better quality.
The plants look a little beat up. Also there is nothing saying what plant it is. The care guide is helpful after googling pictures to find the plant type.