I have the DHL premium and it exceeded my expectations!!! I already can't wait for next month. It came really quickly to.
Hi Leslie! We're glad to hear about your great experience. We're so happy that your happy with the service that we have provided. Let us know if we can ever help with anything! Cheers!
Order Doki, Gacha and Premium. My daughter love everything in her Doki and my boy love the same way on his Gacha. And of course i love everything on my snacks. Amazing product and really good service. Highly recommended
I have tried other crate companies, the best by far is Japan Crate. I love how they select the products that they send out to their customers. Everything is on point and not the usual Japanese products that you can buy from Daiso or Miniso.
HI Michelle! We can't thank you enough for your kind words! We appreciate you very much and we look forward to continuing to serve you. Have a great day! (*^‿^*)
Love it! The package come to me in 20 days !
Hi Virtue! Thanks for the feedback! We're delighted to hear you are satisfied with our service. Great stuff! Have a great day! (*￣▽￣)b
Great gurly stuff and accessories at good prices. My Doki box was very Japan. Service and delivery was very fast and efficient
Great service. Excellent product. I’ve always renew my Premium crate and always love it. Excitement everytime the box arrive.
Hi There! I recently ordered several crates from you guys which consists of Japan Premium, Umai and Doki crates and have been exceptionally pleased with the entire process from ordering, fast shipping, and wonderful products. Pure awesomeness!
This box was beyond my expectations!! I loved the variety offered and the additional non-ramen bonuses! Very grateful for the information packet- keep ahold of that because the english instructions are in there and NOT on the individual containers! Super excited to dig in!
Yayyy!! That's so amazing Lindsey! Thanks for the feedback! We really appreciate it! Have a great day! \(★ω★)/
I will definitely convince my best friend to purchase a crate. I have a doki doki crate subscription, and I am so happy to say that my house is turning into an Anime paradise because of my kawaii household items! :)
Hi Marie! Thank you for taking time to leave us this kind review! We appreciate you very much! Have a great day! (*￣▽￣)b
This is my 3rd Premium box. The main reason it caught my eye was that their is a huge variety of snacks and chips from the crate. I have a 7 and 5 year old and they both love the mini gummies.
Hi Jacob! It is great to hear you have enjoyed your crate! Thank you for taking time to leave us this kind review. Have a great day! (*￣▽￣)b
this is a fantastic box to get or give as a gift! depending where you live will depend on the shipping time and delays if any. honestly I've had some issues with shipping and some not at all. this box is worth it though! I highly recommend it even if you don't think you would be a fan of Japanese treats you will be pleasantly surprised!!!
Hi Jennifer! We're sorry about the shipping at the moment but rest assured, we are trying our 100% best to sort all things out to avoid future delays. Thank you for taking time to leave us this kind review! We appreciate you very much! Have a great day! ＼(＾▽＾)／
The kids love tasting treats from Japan.
Hi Kenya! We're thrilled to know that your kids love the treats and enjoyed your experience with us! Thanks for the lovely feedback! We appreciate it very much! Have a great day! (*￣▽￣)b
It's fun opening the box. It perks up my day! Japan crate is worth much more than I paid for. It's really wonderful and im so happy with my buy.
Hi Prinsses! Thank you for taking time to leave us this kind review! We appreciate you very much! Have a great day!
Ok, so I'm rewriting this review because there was a big SNAFU on the shipping and it was a big issue of my neighbor holding it for me and not not letting me know until they got back a few moments ago. Yes, they have switched their shipping from DHL to Japan Post Priority so there are no tracking numbers. I did have to contact customer support and they were EXTREMELY helpful and accommodating. While I'm not a fan of not knowing where my package is its good to know that the customer service is pretty top notch. Long story short, I'm a very excitable person who usually sends emails and then regrets sending it afterwards. Overall I'm happy with the service but i'm still going to keep an eye on the mail.
Hi Ben! We’re sorry to hear about the confusion. We reached out to you through email regarding your March crate which is ordered in February. And we're deeply sorry for the delay and for not having a tracking number. Be advised, we have been using Japan Post right from the start and we trust and guarantee that Japan Post will deliver your crate. Based on our recent experience, Japan Post gets through customs easier, with less hassle and no additional cost for both parties. Although tracking is not available as of now, we are always on the lookout for potential options to add tracking information to your crates in the future. Rest assured, your crate was still in transit. Based on when the crate was...
We love this box and look forward to it's arrival every month. The little pamphlet that comes with it is fun to read. The variety is great and quality is excellent.
Hi Marla! We're so thrilled to hear your experience. Thanks for the comment! We really appreciate it. Have a great and stay safe always! (*￣▽￣)b
hello, I placed two orders on the same day for two different boxes. We had a great experience with the Ramen box but have not received any tracking or reply in regard for the other crate we ordered on January 10th. I believe shipping issues are the problem and hope my nephew receives his box as this was a Christmas present. I will send another email
Hi Jimmy! We're sorry about the shipping at the moment but rest assured, we are trying our 100% best to sort all things out to avoid future delays. Thanks for the feedback. We really appreciate it. We'll be sending email shortly and please do respond. Have a great day!
First of all.... The reviews that I’ve seen from this website completely scared the living life out of me. There are many complaints that customers haven’t received their crate yet. But I can assure you that they are doing the best they can! All you have to do is contact customer support for shipping information.
JapanCrate, I’m sorry I doubted you in the first place❤️ I’m currently enjoying my first crate I ever got from you guys and I’ve never been satisfied in so long. IT KNLY TOOK THEM 2 DAYS FOR IT TO ARRIVE AT MY HOUSE AFTER RECEIVING SHIPPING NOTIFICATION.
Thank you Japan Crate☺️❤️
Hi Josh! Thank you so much for writing in about this! I see that you ordered on January 10th. We're terribly sorry if you were expecting your crate to be delivered sooner.
On our website, at checkout, and on your order confirmation, we ask that you wait for 5-10 business days for your crate to be lovingly processed and put together.
Once it's been fulfilled, we ask that you wait for another 5-7 business days for it to be delivered. We also state that there are, unfortunately, slight delays with some of our shipping couriers. However, I see that your crate has been all set and ready to be picked up! We're just waiting for your shipping courier to swing by and pick it up....
Got the umai box and love all the different noodles. Just what I was hoping for
Hi Latyca! We're thrilled to know that you're loving your Umai crate. Thanks for the feedback. We really appreciate it! Enjoy your noodles! Have a great day! (*￣▽￣)b
We love it !
Hi Yuval! We love you too. Appreciate your feedback. Have a great day!
I’m happy that I decided to go with this box this is my first box August 2019 premium it is worth the money it’s super fun and it’s super delicious
This subscription is amazing! My daughter loves japanese snacks and candies and when i saw this was available i decided to surprise her and i have no regrets. She’s so happy:)
I have been wanting to sign up for Japan Crate for a while now. Finally I did and I am so happy! I love being introduced to new snacks I otherwise would have not been able to access (especially during the current state of the world!) I hope the following boxes are just as good!
Excellent service! Everything arrived fast and all the treats are DELICIOUS! I could easily track the package with their Japan Post Tracking service.
So much fun to get the boxes. Love the anime references. And the Kit Kat’s!!! So amazing! Definitely subscibe again soon.