I have the DHL premium and it exceeded my expectations!!! I already can't wait for next month. It came really quickly to.
Hi Leslie! We're glad to hear about your great experience. We're so happy that your happy with the service that we have provided. Let us know if we can ever help with anything! Cheers!
Got the umai box and love all the different noodles. Just what I was hoping for
Hi Latyca! We're thrilled to know that you're loving your Umai crate. Thanks for the feedback. We really appreciate it! Enjoy your noodles! Have a great day! (*￣▽￣)b
I only have gotten one box which was recieved March 4th with payment in February. It is now April 7th, and have been charged for March and April for $80. Yet have recieved nothing, I understand that shipping is delayed but there has been no communication on their end.
I recieved all the boxes about a month after this review. The company was having difficulties shipping due to the pandemic. I subscribed again because it is a really good box and we have alot of fun testing & trying all the goodies picked out.
Hi Lisa! Thanks for the update! We appreciate the support. If you have any questions, we’re available anytime through our support email. Please reach out and we’re more than happy to help.
The first box was amazing. We never received the second box so I am cancelling the subscription.
Hi Pedro! Thanks for reaching out and thanks for sending over your feedback! We really appreciate it. We're glad to hear about your amazing experience with your December crate. We've checked your January crate and we can see that it was shipped but due to unforeseen circumstances during our transition with our new shipping provider. Your crate was included with the batch where it didn't shipped on schedule. We're really sorry for the delay. Rest assured, your crate is in transit. You can expect an email from us very shortly with the tracking information of your crate. Have a great day!
My son loved the experience of different snacks he is looking forward to his next box!
Hi Samantha! We're thrilled to know that your son enjoyed the snacks! Happy snacking! Have a great day!(*￣▽￣)b
Awesome product. Some reviews may be misleading like my previous one. The delivery is prompt and product is amazing. Sometimes people have bad days so they will post bad reviews like I did prior. My apologies guys. This is a great product. I’ll be subscribing and patiently waiting for my delivery like I should have in first place. Best wishes all!
Hi Crystal! Thanks for your comments! Don't worry about your previous review. We get used to it already. YAy!! ヽ(o＾▽＾o)ノ We definitely love hearing feedback with our products each month. Glad you’re enjoying our crate! Have a wonderful day! ;)
Greate box and products!!! Shiping on point!!!!
Hi Neophytos! We're thrilled to know about your great experience! Thanks for trusting us, we appreciate you very much. Have a great day! (*￣▽￣)b
I have ordered this box three times, the first two boxes took 2 months to arrive but it was April & May of 2020 when shipping was severely restricted due to COVID.
The most recent box was October of 2020 and it arrived in about 2 weeks, much better!
I got the candy box all three times and open them with my 8 yr old god daughter. She loves making the DIY candy and enjoys trying all the different items that come in the box. Talk about a sugar high!
Hi Fara! Thanks for sending over your feedback, we appreciate you very much. Over the course of time (though COVID-19 was still around the corner), restrictions in customs and borders have definitely easing up a bit so crates mostly come on time nowadays. Thanks for trusting us and have a great day! Stay Safe! ＼(＾▽＾)／
My Nephew loved it
Hi Jereme! We're thrilled that you're nephew love the snacks. We really appreciate the feedback! Have a great day! ＼(＾▽＾)／
It was Halloween theme candy.
Hi Susana! Thanks for your feedback on the quality and curation, we’ll definitely take this into account when putting together future months of our Premium crates. Keep enjoying your crate, and let us know if you ever have any other suggestions or comments. Have a wonderful day! ＼(＾▽＾)／
We love it !
Hi Yuval! We love you too. Appreciate your feedback. Have a great day!
I’m happy that I decided to go with this box this is my first box August 2019 premium it is worth the money it’s super fun and it’s super delicious
This subscription is amazing! My daughter loves japanese snacks and candies and when i saw this was available i decided to surprise her and i have no regrets. She’s so happy:)