A monthly knife club for the seasoned and beginner collector!


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Knife Subscription Club reviewsReviews

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Charged but no knives

Jul 23, 2019
Whitney D.
1 Review
Subscribed for 1 month
Overall
Shipping
Quality
Curation

We are writing another review because this is the only way we know how to get a hold of you. I have emailed through ”contact seller” and I understand you are not getting the emails. I know I missed the cut off when I first ordered, but now I have been charged twice and still have not received anything. When should we expect to receive the two boxes? My husband is really looking forward to them. Thank you!

Verified Purchase
Knife Subscription Club said...Jul 11, 2019

Hi Whiteney,
We emailed your hotmail account on file back on July 11th. The duplicate charge was already refunded the same day. I've also emailed you at the new address listed in the review.

Hi Whitney,
Since you signed up on June 11th (right after our cut-off date on the 9th) your first knife will go out this month during our normal shipping window. See also the first question on our FAQ page.

Regarding contacting us, I have no record. Did you email the address listed on our contact page? I'll be more than happy to work with you to get this resolved!

bad customer service

Jun 15, 2018
Larena A.
1 Review
Subscribed for 20 days
Overall

I paid for the 50 dollar box. Before i purchased it I emailed them about a comment they left on another review about a coupon for purchase and was ignored. about a week later I emailed again asking why i was being charged twice for the june box. and was once again ignored. No customer care what so ever. thinking about canceling if the box they ship me is as bad as they are at returning emails.

Verified Purchase
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