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Not what I expected.

Yesterday
Aaron G.
1 Review
Subscribed for 3 months
Overall
Shipping
Quality
Curation

Says name brands but 3 months into the 6 months I bought and nothing close to well known at all. If I had wanted brands I haven't heard of I would have bought them from another knife subscription. I read the reviews before signing up others seem happy. But 3 knives in I hated the first 2 the 3rd is just ok. If the next 3 aren't something from a major brand I'm done. I expected to be surprised by the knife style but not by some lesser brands I haven't heard of.

Verified Purchase
Knife Subscription Club said...Yesterday

Hi Aaron,
Thank you for taking the time to leave an honest review of our services. The knives that we send are all name brand and made from quality components. Your last three knives were as follows:
October: Outdoor Edge 3.5" divide. Total Value of $34.95 - $52.95
November: Bear & Son Cutlery Bear Edge Model 61105. Total Value: $34.95 - $52.99
***NOTE – Bear & Son are one of the largest manufacturers to produce knives in the USA.
December: American Buffalo Knife & Tool (ABKT) Night Stalker. Total Value: $36.99 - $44.99
Bear in mind that while you paid less than $25 +s/h for each knife, their online and retail pricing shown above far exceeds that value. While some of the brands that we procure are lesser known to...

Charged but no knives

Jul 11, 2019
Whitney D.
1 Review
Subscribed for 1 month
Overall
Shipping
Quality
Curation

We are writing another review because this is the only way we know how to get a hold of you. I have emailed through ”contact seller” and I understand you are not getting the emails. I know I missed the cut off when I first ordered, but now I have been charged twice and still have not received anything. When should we expect to receive the two boxes? My husband is really looking forward to them. Thank you!

Verified Purchase
Knife Subscription Club said...Jul 11, 2019

Hi Whiteney,
We emailed your hotmail account on file back on July 11th. The duplicate charge was already refunded the same day. I've also emailed you at the new address listed in the review.
Hi Whitney,
Since you signed up on June 11th (right after our cut-off date on the 9th) your first knife will go out this month during our normal shipping window. See also the first question on our FAQ page.
Regarding contacting us, I have no record. Did you email the address listed on our contact page? I'll be more than happy to work with you to get this resolved!

bad customer service

May 18, 2018
Larena A.
1 Review
Subscribed for 20 days
Overall

I paid for the 50 dollar box. Before i purchased it I emailed them about a comment they left on another review about a coupon for purchase and was ignored. about a week later I emailed again asking why i was being charged twice for the june box. and was once again ignored. No customer care what so ever. thinking about canceling if the box they ship me is as bad as they are at returning emails.

Verified Purchase
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