Lovely box with lots of detail and the real life history tie in made it so very interesting. Authentic looking collectibles make this box one of the more well made ones worth the price. I look forward to playing more mysteries with the Resystance in the future!
GREAT CUSTOMER SERVICE - There was an issue with my delivery and I emailed them. Received a human response right away, they were very kind and helpful.
I purchased the 3-month package as a gift for my boyfriend. We love mystery games/puzzle boxes and crush at escape rooms, so a subscription seemed like something we'd love. I had been wary in the past, worried that the experience and challenge might disappoint. Because Madmen & Hero's mixes puzzles in with real historical events I was really intrigued and took a chance - and I'm so glad I did!! We received our first box, and still working through it. It's very cool, very clever, I'm very satisfied with the level of difficulty and impressed by the thoughtfulness of the package. Many great at-home date nights to come!
We've done a couple of these boxes now, and they are very well thought through. We found a couple content issues, contacted them, and they were very prompt and thoughtful in their responses - they truly care about a fun and interesting experience! Looking forward to more!
In my review above, I forgot a very important sentence. When I said that I didn’t know the team by name, and that we’ve only ever communicated through email, I wanted to also says that they always make me feel like they honestly care about my experience.
When my box came, I opened it up and was immediately intrigued by the contents, and cursing myself for promising to wait for my son so we could do it together.
History and puzzles and current technology all woven together in an experience that I absolutely love.
The puzzles aren’t too easy to solve, but also aren’t so difficult that you can’t figure them out without hints (although they do provide them if you need them, I very stubbornly refused to look!).
What stands out even more than the product itself are the people behind it.
I had some unique shipping hurdles to overcome. The team behind this product gave the best customer service I have seen in a LONG time. I don’t know any of their names, and my dealings have been always through email. They are quick and responsive, and really want to help you.
The only negative thing I can find, is that I didn’t know about them sooner.
If you like puzzles and cyphers, and history, without serial killers and horror, I would suggest joining the Resystance!!