Very disappointed, the product is good but since we first started the price has gone up twice without notice. I contacted customer service and they said they owe me a refund but then stopped responding my emails and never completed the refund.
Ana, Apologies! I dropped the ball on this no excuses but as soon as you brought it to my attention again I went in and refunded your account immediately. I’ve also taken the liberty of adding a free month to your account. If I can do anything to be of service to you in the future please don’t hesitate to reach out to me personally. -Dan
Ordered the 3-5 year age range and they never sent the coloring or activity book just got 4 basic books. Not happy if advertising is different so I’m canceling
Hi Kir, I’m sorry we left the coloring and activity book out of your box. When you brought it to our attention, we immediately sent you a new one along with the tracking so you could follow it to your doorstep. If I can be of further service to you in anyway please don’t hesitate to reach out. - Dan
I bought this subscription for my daughter and the first box that we got back in May was awesome! Was very well packaged and had an extremely nice note. Since then, the boxes have been very sub par. The books were not great at all, could have gotten the same books from a flea market or dollar store.
This was terrible and a huge waste of money. The books were complete junk and books that I would never spend money on. Next time I will just go to the store and pick out my own books. Save your money!
I ordered the My First Reading Club subscription for my niece's birthday. A month after ordering I still had not heard anything about shipment. When I contacted the company I was told they had "forgotten" my order. I verified the shipping because I wanted the first month sent to my own house so I could surprise my niece. After 4 emails confirming the correct address and being told this was something the company does "all the time" I received a confirmation email that the package was being shipped to the wrong address. I contacted the company for the now 5th time and the owner guaranteed he would fix it. He told me the shipment was canceled and I did receive the books to my address correctly after 5 emails and a phone call. However, my niece ALSO received a set of books before her birthday. Needless to say, the surprise is ruined and she will get two of the exact same birthday gift. The books are cute but nothing great. Definitely not worth the hassle that this has been when there are several other companies offering the same thing.
I ordered 3 subscriptions for my 2 nieces and nephew. Not a single one ever showed up. I contacted the sellers and received no response. Their customer service is clearly lacking and I shocked to see other people loved their subscriptions. I would never recommend this subscription to anyone because I still have no idea what their product is! What a waste of money.
The first few boxes were great, but then the quality of the books became horrible. The worst part is that the price went up from 9.99 plus shipping a month to 24.99 plus shipping. Canceled my membership, for almost 30.00 a month I can let my kids pick out his own book.
Saves your info never let's you quit even if you ask and click the buttons. Still charging me for months after I've canceled. No way out.
First box hasnt arrived and I was already charged for the second monthly box without a warning.
Hi Andrea, I am so sorry we let you down. Our shipments to Puerto Rico take much longer to arrive and I’m sure that alone can be frustrating. Combine that with a subscription that renewed before your product arrives and I can see why you left this review. Why don’t I refund your money, let you receive the first box that’s on it’s way and if you like it we can work something out that accommodates the extra time it takes to ship to Puerto Rico? Thank you for calling this to my attention. -Dan
Not worth the money.
Hi, I’m really sorry we let you down. Our shipping company showed delivery on each box and it sounds like there must have been some confusion. In any case I have refunded your full amount. If you aren’t satisfied we aren’t satisfied.