So far not impressed. Slow to ship. One box for lost and we are still waiting on the replacement from that. Should have had 2 boxes by now and almost 2 months after paying for a full year we only have one box. I have had to contact support 3 times, and the issue has yet to be resolved.

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Too many mistakes

Feb 17, 2021

Colleen W.

1 Review

Subscribed for 3 months

Overall

Shipping

Quality

Curation

My daughter loved her first box. They were books we wouldn’t normally buy but she loved them and they were age appropriate. However the second box came about a month later than expected and had books for a baby or toddler. When I sent in a review/complaint they apologized and said there must have been a mistake in curation and immediately sent a replacement box. The replacement box contained two of the EXACT SAME baby book from the first. I again emailed to let them know of the mistake and never received another email.