My favorite art subscription and I have tried a few. Liked it so much I got a subscription for my sister.
I was given a subscription as a gift. This is probably not for the artist that has a lot of supplies but is a wonderful idea for a beginning artist or non-artist to create a project. I have to say I was disappointed to receive 4 markers all in yellow shades, for this month, with a blender. They should have sent a more workable color. So far I already have most of the supplies sent.
I was really excited to get my first box. Even more excited to open it and find Golden paints, molding paste, and medium in the box along with Catalyst blades and a Catalyst brush. I can't wait to break it open and have fun with the deep 5 x 7 canvas that also came in the box. Lots of goodies - great value for the money.
Let me start by saying the quality was great. However, i just hate working with pastels of any kind. I haven't used them since i was probably 10... the paper samples were pretty cool... I guess.. they are tiny .. I'm over all underwhelmed with this month's box. I went ahead and upgraded hoping to get more bang for my buck and praying there are no pastels in it. Oil or otherwise.
We are sorry that is how you felt about the box. We get it, some mediums are not for everyone. The supplies and themes vary from month to month. We hope you like your next box better.
Every month I’m pretty satisfied with the products, not so much with this box to me it was more of a craft box with the marbling kit and not really an artist box . Loved the Mixed Media paper and wood panels though.
I've just received my first subscription to Paletteful Packs and I must say I am totally delighted and excited with the quality of the pack!
From the care in the packaging, the curation of the contents to the value of the supplies! This is by far my favourite art supply box!
I can't wait to try out my new supplies and really looking forward to continuing my subscription!
I received marbling paints, 2 cardboard items latex gloves and a sketchbook. So disappointed, I was so excited. Think I'll pass on the next box 😔
We are sorry that is how you felt about the box. This box had seven items and a $48.48 value. We chose marbling because many people have not tried the medium, but we understand everyone has their own preferences. We hope you give another one of our boxes a chance. The supplies and themes vary from month to month.
I made a vow upon subscribing that I would use only (or mostly) the box's contents to create two pieces---a before, and an after. The whole month after opening this box, and prior to opening the next, will be practice practice practicing!
I just opened the most recent crate (no spoilers from me!) and I am ECSTATIC! I can feel myself getting inspired and motivated even as I examine the items individually!
Thank you guys SSOOOO MUCH for this! I love it, and am already eagerly anticipating next month's pack!~ ♡♡♡
Okay, I know marbeling is new to many. Been there done that. think I will pass on the next box,
We are sorry that is how you felt about the box. We chose marbling because many people have not tried the medium. Sorry, this is a medium you tried before and didn't care for. We hope you give another one of our boxes a chance. The supplies and themes vary from month to month.
I really loved the August 2017 box, and wish I could keep getting this sub, but shipping is just way too expensive to Australi unfortunately. :/
I purchased a 3-month subscription as a gift for my mother who dabbles in art as a hobby. She loved each box and was really impressed with the quality of the items in every month. Thank you so much!!
I just received my fist ever Palletful Packs for July, and I am impressed! I had been mulling over whether or not to purchase this box over all the others- and I am so happy I did!
Keep up the quality and you have a customer for life. I'm excited to try these items!
Thanks!
We'd had a lot of rain in our area for a couple of days. Unfortunately, my May Paletteful Box was coming in the mail at the same time. When I got it, the cardboard box was soaked through and effected the contents. Most of the supplies were fine but one thing got wet and a little warped. Won't say what. No spoiler alert here. So I let customer service know about what happened and they immediately answered and within just a couple of days I found a replacement in my mailbox. Talk about customer service. And btw, the supplies were great. All artist grade. Thank you!
I love this box and would give it five stars. However, upon recieving this box I had to pay an extra $15 on top of what I had already paid. Not cool. Zero stars. First box subscription ever that has done that.
Oh no! We are sorry you ended up paying extra costs. The shipping costs were paid correctly so we can only assume it was extra handling and VAT costs. We reached out privately to find out more and make it up to you.
I ordered a box for my birthday as I am really into art. I ended up moving and my box was sent back accidently by the postal service. I contacted the company and they told me it could take a week for a new one to be sent but that they were working on it. To my surprise, I received it a day after they told me they sent a new one out with expedited shipping. I have never seen this with a company before! The quality of the items is what you would expect from any high-end art store (such as BLICKS). So far I am very impressed.
I wrote a while ago that I was disappointed with the February Box and almost immediately received an e-mail from Paletteful Packs apologizing that I did not like the box, so great customer service. I loved the second box, and loved that it had several options for the same product. The quality of the items sent were also excellent. Unfortunately I cancelled my subscription as the international shipping fee was too much, but overall great box!
I would like to add to my last review. Since writing it, someone from this company contacted me directly and apologized that I didn't like the second box as well. Excellent customer service. I also want to say, the first box I received was amazing!!! Not only a product that I didn't even know existed but 3 paint brushes and 3 canvases. I was slightly let down with the second I received, but will continue to subscribe because I know the next one will be awesome.
I received my first Paletteful Packs box last week. I've been a subscriber to two other boxes as well, and this company has sent me the best box so far. I cannot wait to see what I can create with the water mixable oil paints. I've not used oils in over 30 years, so this will be interesting! I can't wait to see what next month has in store for me. Awesome art supplies!
This was a gift for my 17 year old granddaughter. She was so happy to open the box and see all the wonderful supplies inside. She is definitely excited to see what will be in the next box. Thank you!
This was a gift for my 17 year old granddaughter. She was so happy to open the box and see all the wonderful supplies inside. She is definitely excited to see what will be in the next box. Thank you!
This was a gift for my 17 year old granddaughter. She was so happy to open the box and see all the wonderful supplies inside. She is definitely excited to see what will be in the next box. Thank you!
First of all I was surprised to receive a February Box since I subscribed in December, but I may have missed the cut-off date. I was unfortunately disappointed with my box as it only contained 3 items. I am hoping the next box will be better...
I was disappointed with this box compared to the January one. Only 3 items in box.
Don't bother. You're lucky if the box even arrives.
Per our email exchange, your box did arrive on time. Cratejoy is a marketplace for multiple companies. You ordered from three different companies. We are Paletteful Packs and have no relation to Craftsman or Artful. We are all selling subscriptions through the Cratejoy marketplace, but are all independent companies. Please address your concerns regarding your missing boxes to Craftsman and/or Artful.
First of all, the customer service is terrible. I sent a message, and it took them couple weeks to replay back to me..
And the products we've received are not worth of what we pay for.
I can just go get them at a craft store for a lot better price.
Overall, I would not recommend this site to anyone.
We apologize for the lack of reply. Your message was filtered as spam. In regards to your other feedback, we are sorry you didn't find value in your first box. The MSRP for that box was $39.59 and included items that are not currently available in stores. That being said, we understand that some items might be priced more cheaply at another store. You might be happier with the Premier Pack or buying past boxes in our store where there isn't the surprise about what is in the box.