I was charged Dec 1st for my box and have yet to receive it. What is up with that?
There is a good variety of products. I liked the book and socks, but a few items were obviously old. The bracelet is tarnished, just taking it out of the box, the chain left a residue on my hands. The Purlisse face masks were expired or something because I've used the same exact masks before and these were bad. I haven't tried the other skincare product or hand lotion yet. If it wasn't for the old items, the box would have been great.
Hi Karen! Thank you for your candid feedback. We are sorry to hear you received a tarnished bracelet. We would be more than happy to send you an alternative jewelry piece. As for the face masks, we can send a different product from a category of your choice. Let us know.
Look, it's fun to get a surprise in the mail, and that's example what you're going to get
There's no way to see or pick out what you will get, so no way to opt out of tacky jewelry or outdated cosmetics... I honestly don't know how to feel about getting products with coupons dated 2 years ago.... So... Eh, after 3 boxes, I'm gonna bail.
This was first box. It was OK but I likely will give away the book (just not my kind of read), spray was a little funny, highlighter was nice, so were the tweezers. I have a concern about the necklace as it was not properly packaged and looks like the chain was broken and then repaired. I will contact the company directly about it.
*Update: The company reached out to me and offered not only to replace the necklace but also offered to send an additional item. I would have to say A++ to their customer service!
Tracey - Hi! Thank you for subscribing to Paradise Delivered and contacting us. We are happy to help.
We want our subscribers to be able to enjoy all of the products they receive and are as disappointed as you to hear that this was not the case. A member of our customer service team will reach out to you directly to see what we can do to ensure you are happy with Paradise Delivered!
I bought this package for my sister-in-law because she is always thinking of others.
She received her package right away I believe she loved it but it wasn’t fit her.
Personally I had hoped she would receive “cool” gifts that would excite her. Maybe add more items what are more exciting.
Paradise delivered sent box very promptly but to come to Australia took ages and products were pretty banged up by time it got here I am happy with box but not blown away I have cancelled mainly due to covid and Australia post delays
Everything was just tossed in my box the pepper shaker was broken
We are so sorry to hear there was a broken item in your box! We are happy to send you a replacement of anything that was damaged-we have had our Operations Manager reach out to you via email!
I was disappointed in the quality of the products. The baseball cap was embroidered with Good Vibes. The stitching was crooked and looks like something you wild find in a discount bin. I wished I would have only subscribed for 1 month.
My paradise delivered box arrived today. I was super excited to try it. It seemed like a better curation than the sister box, Singles Swag. I was disappointed. I received a banged up plain white box and about half my items didn't match the unboxing videos I had seen. I even received a duplicate hair serum that I had just received the month before in singles swag. I cancelled it.
Items were ok, received a dented broken candle, that did not get broken during shipping so it must have been put in the box that way. I contacted customer service a few days ago and they never responded.
It’s a great box but I need out of my subscription because of COVID. How do I go about cancelling?
I really thought I would be getting the lavender vanilla cream, purlisse watermelon, and the bracelet I really had my eye on all 3 of those items but unfortunately I did not receive them, it is a really nice box but I will be canceling