I was billed twice for products that were never received. There is no response to any of my inquiries and I am upset about it. This was a gift purchased a month ahead of time. I cancled my subscription.

Verified Purchase

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Missing shipments, no refunds

May 26, 2020

Arielle ..

1 Review

4 Helpful Votes

Subscribed for 5 months

Overall

Shipping

Quality

Curation

Paid upfront for 6 months because that was the best deal. Received 2 of the 6. When I contacted the seller they told me the shipments were delayed, but that my missing shipments would be arriving shortly. Months pass, still nothing. I reached out to the seller again and asked for a refund. No response. So in the end, I paid $160 for two shipments, and a total of four board games. I feel robbed.

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Someday my box will come

May 19, 2020

Staci S.

1 Review

4 Helpful Votes

Subscribed for 3 months

Overall

Shipping

I'm generally a patient person and I wasn't going to leave a review, but people need to know how this box works. You will get charged every month and not receive a box. After the first month I contacted the seller and he gave me a reasonable explanation and let me know I'd get my first box and then my second box would ship on time. After I didn't get my first and second boxes I contacted him again and got another explanation and decided to be patient, again. Well, I was really thrilled when I got emailed the tracking number for all three of my packages. Well, now it's been 9 days and it still says my package is in Pre-shipment. The label has been created but USPS hasn't received the package yet. I would suggest that this box is only for people who don't mind waiting literally months for what you have paid for.