Sacred Iseum

by Sacred Iseum
A mix of handcrafted witchcraft charms, candles, & oils bundled with tools & supplies of the craft.

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$21.33/ month

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Sacred Iseum reviewsReviews

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Very sad :(

Aug 14, 2019
Jenifer P.
1 Review
52 Helpful Votes
Subscribed for 13 days
Overall
Shipping
Quality
Curation

We are extremely low income. I get a small SSI check and my husband works but is disabled so only part time at min. wage. I go without alot of extras other than bills so when my husband said we could afford to get a small priced box since I had been wanting one for a long time...my heart soared. I researched and watched unboxing video after unboxing video...looking at reviews and finally settled on Sacred Apprentice from Sacred Iseum. I loved what I saw. I paid for the box August 1st. The information said if paid for by the 4th it would be shipped on the 8th. If paid for after the 4th it would ship on the 10th.
The 8th came and went with no word. I thought ok maybe cratejoy delayed giving him notification and I waited. The 10th came and went. No word, no tracking number and the subscription page says it is still being readied. I wrote an email on the 12th asking when it would ship. I have mailtracks on my emails. It notifies me the exact moment my email is opened. My email was opened 2 hours after I wrote it and yet now 2 days later I have yet to be replied to.
I think I am a pretty understanding person. If there was a delay I would not be upset as long as there is communication. After all the happy reviews and unboxings I've seen I dont know...

Verified Purchase

Not happy

Jan 19, 2019
Mickeywoodring
1 Review
4 Helpful Votes
Subscribed for 4 months
Overall

I have got 3 boxes from them and now my 4th box has not came yet and they took out for the 5th box this is know way to run a business . Thanks unhappy costumer

Verified Purchase
Sacred Iseum said...Jan 23, 2019

Hello, we are saddened to hear that you did not have a great experience with us this past month. I understand the box was late, and you were charged for Feb. box before receiving the January box. This is not normal practice with us and we strive to get out our boxes at the designated shipping date with a flex period of up to 3 days. We did send out emails to all our subscribers and notated all accounts as to the reason of the delay (our facility was involved in a fire forcing us to move) and when to expect the January boxes, also how to cancel or suspend service to not get auto charged for Feb. and if charged to notify us for...

Poor

Jul 26, 2020
Lauren M.
1 Review
Subscribed for 3 months
Overall
Shipping
Quality

No response to email and it hasn’t been delivered it been over a month now and it’s £25 for the postage as I’m in the uk not impressed and this has happened with 2 of the boxes

Verified Purchase
Sacred Iseum said...Jul 26, 2020

Lauren,
I am extremely apologetic that your package has not arrived. I know how frustrating it can be to wait. I assure you your package is on the way. Your order was placed on June 13th, the 7th is the cut off for June, so your box would not ship out till the July shipment. Once your box shipped an automated email was sent with the tracking info. I emailed you your tracking info from your account once more today for your records, it shows it has left the US and is in transit.
Due to COVID-19 shipping has slowed here in the US, especially here in Florida. Please see your email for tracking info. Also during your initial inquiry, your account was notated, and...