I did enjoy this subscription. I do love hot tea and live the idea of receiving loose leaf tea on a monthly basis. The tea every month was very nice and always something new to try. The vials made it great to store vertical in a cup or container. The only item I would change is the flimsy plastic strawberry infuser that came with my first month. It was the worst infuser and messiest to clean. Otherwise, the tea was great and a very nice Subscription for a tea lover.
Customer service is amazing. Thought there was a potential issue with shipping and received an immediate response with all the information and went over and above to accommodate my questions.
Wish all companies had customer service like this service.
Thank you for the glowing customer service review! We love to help out our tea-family!
I was surprised by the small size of the "full" packages of tea. The packages looked larger in the the pictures but then there was nothing to compare them to for perspective. Have tried 2 of the 4 teas I received and the tea itself is wonderful. Can't wait to try the other 2. The infuser that came with the tea is cute as all get out. So, other than the size of the pouches I really like this box (except it isn't a box). It too is a small package.
Hello Kathy! We are thrilled you love the flavors- we really do put our heart in soul into creating some awesome artisan blends. We have found that people who think there isn't enough tea simply aren't measuring out a teaspoon (instead they will just dump tea into the infuser).
A teaspoon really is the perfect amount for the infusers we provide as well since tea expands when the water hits it- and if there is too much in the infuser, the water cannot pass in between the leaves... thus wasting a lot of flavor and tea!
Each vial in the Tea Lovers contains 10 teaspoons, and each bag contains 7-12 teaspoons. So your package should have about 35-40 cups on average! That's less than .50...
The tea took longer than expected to come, but when it did come...it was beyond my expectations! This is the highest-quality tea I've ever tasted. I definitely recommend this subscription box!
A lot of the teas I received were some that I'd never try before
I have been getting the smaller package for some time now. I love getting the teas in vials it makes it much more fun. With this in mind I ordered the bigger package as I thought it would also come with the vials. Last month it came with one vial and 3 packages. This month 4 packages no vials. I was worried that the vials would be changed out of the smaller package which I still get. I use to get 4 vials a month anthe past 2 months I got 3 vials and 1 packet. This month was the same 3 vials 1 packet. I am going to cancel if the vials go away.
Definitely a different variety of teas in the first package that I got. I wish the brew temperatures were printed on there as well.
I've only received one package so far, but of the teas in that bag, all have been good, and one is absolutely spectacular. The packaging is very stylish and functional, with brew times printed right on each test tube.
The only downside is that bigger leafed teas/tisanes do get caught in the narrow glass tube.
I’m just discovering monthly boxes and thought this sounded good. I’m trying to drink more tea in my life! I enjoyed what I received and felt it was a good value. And the tea steeper I received was super cute.
The teas were awesome. There is only one issue though. I sent an email question about their teas a few weeks ago and have not received a response. It was to ask about how to get more of a specific flavor that I received. If not for that, I would have given all 5 stars!