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Sips by Box - Personalized Tea Discovery reviewsReviews

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Terrible

Yesterday
Mackenzie D.
1 Review
6 Helpful Votes
Subscribed for 1 month
Overall
Shipping
Quality
Curation

Terrible. Paid for two months and have not received anything. No messages back from the seller.

Verified Purchase
Sips by Box - Personalized Tea Discovery said...May 11, 2020

Hi Mackenzie, I am very sorry for the experience that you have had! I do see that we have resolved this with you and Cratejoy, and I hope you will give us a chance to make things right in the future.

Warning to all who subscribe!!!

Yesterday
Jeff R.
2 Reviews
Subscribed for 6 months
Overall
Shipping
Quality
Curation

Sips will not stop sending me orders. I have written them to cancel my subscription, but they cannot or will not. I have cancelled my subscription via cratejoy yet Sips a month after cancelation sends another order and renews my account. Since I have a subscription via cratejoy I do not / cannot access an account from Sips. Emails to their admin get me no where. Asking them to contact me gets me no where. You are warned!! Sign up for Sips and it may never end!!!!

Verified Purchase
Sips by Box - Personalized Tea Discovery said...May 12, 2020

Hi Jeff,

Thank you for your review and my sincere apologies for your frustration and experience. I believe our team has taken care of this for you, but please do not hesitate to reach out to us with any further questions or concerns.

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