Sleuth Kings Master Detective: Monster Madness

Hi Christy,
Thanks for your feedback. I'm sorry to hear you did not enjoy your first case. We do have multiple people extensively test our cases for errors but, if you found one, I would love additional information about it so that we can take care of it.
It does look like you signed up for our Master Detective series. If the case itself was too difficult, we do offer a Rookie Detective series that may be a better starting point. The Rookie Detective's story involves time travel and is a lot of fun, so it may be exactly what you're looking for!

Hi Hollie,
I appreciate your feedback. I apologize that you didn't enjoy your Sleuth Kings subscription. We do work hard to make the cases enjoyable for a wide array of people. Many do find the Master Detective cases challenging, however, I'm really sorry that the puzzles were too easy for you.
We do try to keep our cases family-friendly so that the content is fun for people of all ages - including kids. We also try to vary our puzzles month-to-month so that they stay fresh and offer different kinds of challenges with each case.
Thanks again for trying Sleuth Kings!

I apologize for any confusion with this order - I never received a cancellation notice. Within 2 hours of the customer sending me an email about this, I issued a full refund and was able to take care of the situation. Unfortunately, this review was left before I had a chance to see the email or address the issue.
I'm always happy to help whenever someone needs something, and I make it a priority to address any questions or concerns that I receive as quickly as I can.