I absolutely hate writing this review, I wanted so badly to like this box. I bought 2 of the June boxes after going through all the possible Crate Joy selections. I read reviews and decided this was the best option. A friend of mine is going through a hard time, and I wanted to get something to cheer her up. I also bought one for myself. I feel like I over paid for what I got. The quality on some of these items leaves a lot to be desired, and compared to other boxes from this company, this was underwhelming.
Kristen - Thanks for your feedback, and for giving S&S a try. We're sorry to hear that you didn't love the items you received. We are dedicated to choosing and creating products we think subscribers will love, and are committed to paying artists and business fairly for their work. We also involve subscribers in the picking process via voting for future sassy goods in our private Facebook group to help us gauge what they are looking for. Even though we pour our sarcastic hearts into curating these boxes, we understand that sometimes they won't be a hit for everyone. Thanks again for sharing your thoughts! - Abby, HBIC
I really wasn't that impressed I'm was expecting way more from a company called smartass and sass. I guess I am just way more more smartass and possibly borderline offensive instead. On to another topic I got charged at the beginning of May before I could cancel or find a way to cancel for $20 and I thought just the shirts were less then that. Unless you are going to give me a Deadpool shirt from the comic book box or the ghost box shirt because I love that stuff too. I think I got over charged and you guys got way too over excited on getting T-shirt clients too soon. BTW it's the 19th I was charged on the 1st how long does it take for a May T-shirt with apparently outrageously high shipping I didn't expect to get taken out of my account on the 1st get here or like I have read from other boxes and reviews do you guys just like to randomly take your customers money for no reason what so ever. So funny how when I want to cancel it says please subscribe.
Stacey - I'd be happy to provide more information about your account. It looks like you subscribed on April 8th, which signed your up for the April shirt. Our Month-to-Month shirt subscription costs $15.95/month plus $3.95 shipping in the U.S. (you used a coupon when you first signed up and saved 15% on your first order). Subscriptions ship on the 18th every month, but we were able to get April orders sent a day early on April 17th.
Per our terms and conditions, subscriptions always renew on the 1st of each month. We know it can be difficult to remember renewal dates, so we always send two reminder emails 1-3 days before renewal.
Your May shirt shipped a day early on May 17th (Friday) and you...
The box is cute I like the stuff but the value isn't there if you live outside the US because of shipping and conversion rates. Costs more like $100 per box with the items inside more like $40.
Thanks for the feedback, Brianna. Our shipping fees do include all customs fees (typically an additional $20 USD) and our Box-Only subscriptions have a guaranteed value of $65+ USD (Big Boxes $87+ USD). But shoppers always have to consider shipping and currency conversion when ordering internationally and decide what makes sense for them. Thanks for trying S&S! - Abby
So I’ve now paid for 2 boxes and haven’t received anything. So far not happy.
Interesting I signed up in September for 3 months and received one in September. I cancelled November 1 and still was charged.
Nina - I took another look at your account and I see that you subscribed to the month-to-month shirt plan. This means that each month around the 1st your subscription renews. I checked your tracking details and your September, October, and November shirts all seemed to have arrived. You cancelled after your November subscription renewed, meaning it will not renew again. If you have further questions please feel free to reach out to us at firstname.lastname@example.org . Abby
I’m disappointed in my first two.
Sara, We're sorry to hear you haven't loved your first 2 shirts. Our tees are a unisex soft-blend Bella & Canvas tee that we fell in love with, and we design the graphics ourselves—but we know our products might not be a hit for everyone each month. If you have any more feedback, please feel free to email us directly at email@example.com
I LOVED my first few boxes. The items were funny and worth the money. However, these past few are not so good. Several items in the box are funny and worth it, but all in all it's not so great. The t-shirts for the past 3 months are less than average. I'm considering cancelling my membership if this next month isn't better. Bring it gals. Love the idea. Just need to feel that my money is being well spent and I haven't the past few months.
So many of the items I can never wear in public or in front of my children--- way to many swear words. I do love the sense of humor. I'm not sure always about their choice of products in their curation, last month I got a pencil pouch. Not a lot of use for that any more, and it did not have a slogan on it that I could pass on to a child.
Wasn't my favorite box but you can't please everyone :) can't wait for the next one
I had requested to skip July because I don't have any use for "boss" gal items. I can't understand why I received it anyway. Am I able to return it and get August instead?
Hi, Becky - unfortunately we don't show a skip on your account for July. While we tried to choose items that are generally "bossy" for the Boss Babe (and not specific to bosses per se), we understand if you don't feel like they are a good fit for you. Please reach out to us directly at firstname.lastname@example.org and we'd be happy to help.