I know there was unexpected condition for shipping, with the box planned for specifically for Christmas, birthday and valentine and none make any where close is reason for low ratings. My daughter loved the boxes and products besides the wait. Will be sure to keep in mind for other special occasions.
We appreciate the feedback!
The idea of this box is cute, but for the products you get, $40 is a bit pricy. I subscribe to 8 other boxes and most of them are around 20-30 and the value of products is almost always over $150. I would gladly stay subscribed if the amount per month were about $20.
I started my subscription in February was absolutely loved it! However, starting with May’s box, they haven’t felt worth their value. Below are examples of what I didn’t like about the past few boxes (note - I do love the post it notes so that should be assumed):
May - Most of these items would have been great had they not felt so cheap... the cozi, the playing cards, the sunglasses case and the tumbler. I did like the bag though. I haven’t used the face mask yet.
June - Other than the journal and pouch, everything else seemed cheap. Pens, washi tape and the perfume. The shot glass was okay.
July - Okay, so I liked the bowl, the lotion and the unselfie band, but otherwise was SUPER disappointed. I mean, what does a grown woman do with a cheap stuffed animal?!? More writing utensils, a cheap “bonus” pencil sharpener and a freaking canvas towel? I don’t even know what to do with this as it obviously isn’t meant to dry anything. The stickers were cute and the headband was eh, but overall, the value just wasn’t there.
August - After the previous month, I really thought “Adulting” would be a fun one. I was wrong. While I like the stemless wine glass tumbler, it’s made of plastic with a thin layer of stainless steel on the outside. I would not pay more than $10 for it but they valued it at $20 freaking dollars. Socks? For adulting? Then there...
I like the mug that I got but the shirt was weird, the ice cream scoop was cheap, and it all was just kind of decent this month. Not worth the $60 that I spent. I don’t think I’ll be continuing my subscription.
I thought it would be a little bit more sassy I feel they just didn’t put enough thought into it.
Thanks for your feedback! Our themes vary from month to month, but if you'd prefer to grab any individual boxes available on our shop instead, you can get exactly what you have in mind! If you need any help with your account or orders, please don't hesitate to reach out.
I just opened my November box with the theme "hibernation mode". The connection to this theme is pretty loose and some of the items didn't make sense. If I was going to give it any theme, it would be "hungover and procrastinating". I don't know, the curation just wasn't as creative as I hoped and the products weren't as clever as I thought they would be. The only real quality item was a planter. The rest of the items are kinda random gag gifts you would give to someone you don't know well. Now for the good: the customer service is exceptional. I had to contact them multiple times for various reasons and each time they were super quick, friendly, and helpful. Shipping was exactly on time too, which seems like a miracle in the holiday season/pandemic world. I don't know if I would order this again. Maybe if I thought the theme was interesting enough.
Thank you so much for writing in with your experience! I'm glad we were able to assist you timely!
On the other hand, I'm sorry you were disappointed with this month's box. Our item procurement and curation team works hard to source items that are highly requested or voted on by our members, but we understand not every box will be a hit for everyone. I'm more than happy to get your feedback to the team for consideration. If there's anything more we can do to help, please don't hesitate to reach out! - Team S&S
The stuff is fun and good quality but kind of cliche sayings and cute instead of sarcastic and sassy clever.
I loved June's box, it was amazing !! Most of July's box was a let down. I'm hoping August's box is amazing.
Not as sassy as I’d hoped for. Maybe that kind of sass doesn’t exist though.
I may be weird but I am so incredibly sick of water bottles in subscription bottles I could scream! Otherwise this box wasn't bad. Wasn't really a standout, but that bright yellow clicky pen redeemed the whole thing! I'll definitely stick around, this is only the second box that has underwhelmed me, and I'm sure October will be awesome!
This was my third box. I loved my first box, my second box was okay and this one was disappointing. I'm giving it one more month ...
I will never use the bucket list book, the water bottle was cheap ( I use a hydroflask) and the glasses and the Tropic like it's hot notebook was dollar store quality.
This was my first box, and I have to admit it left me a bit underwhelmed. When I saw photos of boxes from previous months, I was so very excited to join. The bucket list book, the luggage tag, the cand,e and the hello sunshine pen were all a hit - I loved them! But the small notebook, sunglasses, and water bottle left me feeling meh. The notebook was a more personal thing - it was too small and a bit flimsy for my liking. Sunglasses are literally the last thing I need, but being optimistic, they could be a good stand-in for the lake so I'm not heartbroken if they get lost/broken. And the water bottle just didn't feel very sturdy - it seemed like it was made out of the thinnest metal possible; again, personally, I like a substantial water bottle - something that won't induce fear if I drop it at the gym or on a run. I know this is a bit lengthy, but I wanted to be thorough for my first review. I'm planning on sticking around for the October box to see if I like those items better and that this month was just a "miss" for me. Overall though, I love the theme of this and I've seen a lot of items that look awesome! Plus, I love supporting small businesses, especially those run by women! #ladypower
I suppose it could also be that I am Canadian, and had to pay a whole lot more for this box; I just didn't find it to be worth the money. Cute concept indeed, but maybe better if I were living in the United States and ONLY had to pay $34.
I'd like to say that every box is awesome but unfortunately that is not the case. Without the boarder fees this months box came to a value of $49.00 I pay about $69.00 so the value doesn't even compare with the clearance boarder fees added it came to $81.00, in my opinion it wasn't even close to worth it this month. If you have extra money absolutely it's always a laugh, just for me the value doesn't even compare.
I gifted the box of surprises to myself, and I don't regret it, but I wouldn't buy it again. I bought it in part to see if I wanted to gift it to others... while I liked a few of the products, most felt like the free SWAG you get at events and then never use. (I already have too many tervises and re-useable bags, and why are there so many unicorn-theme things?)
Also, note to staff, sass does not (necessarily) equate to "bitchiness," as these products seem to state or imply. So might I humbly request more fun sass, less mean sass?
Don’t get me wrong, I really liked all of the items in the February box! I just think it was a little light on product this month in comparison to other months.
November was my first box, and honestly, I'm a bit disappointed. The mug I got came broken, but even if it wasn't, it wasn't one I was thrilled about. The other items also didn't really excite me. I'm going to keep the subscription for one more month to see if my feelings change.
Kayla - first of all, thank you for giving Smartass & Sass a try! We are bummed to hear you didn't love the November box but we know sometimes we can't be on point for everyone; however, we'll be announcing the December theme soon and can't wait to see what you think of it! As for the mug, we are so sorry to hear it was damaged in route. We got your email and will reply now. We'll get a replacement shipped to you ASAP. Thanks again! - Abby & Kim
My box was okay. I didn't receive any of the items above. I received another cup and 2 more magnets along with a few other things. The product I loved the most was the canvas "I don't wanna taco 'bout it" bag!
So... I was really excited to get this box, however all this drink wine stuff has gotten old and there was literally nothing but the pencil for me personally. I will give the box one more chance. Not impressed by this month
This was my first box and it fizzled out on me. I was so excited to get my box and was slightly disappointed.
What attracted me to this subscription was past boxes. I was so excited to get my first box! Finally got it and nothing in there was sassy or smart ass at all😔 there was a luggage tag that at first glance, I thought said "this sh*t is bananas" but it said "this trip is bananas" that's no fun! The theme centered around vacations, and the items were nice and cute, but not enough sass. Value wise, buying everything in the box at retail would cost $10 more. I wouldn't mind this so much have there been a little more edge. I'm still excited to receive future boxes, here's to my next box having me on my ass with laughter!🍾
I don’t feel like the T-shirt’s are unisex & April was a miss for me! March was ok but geared more tword a male! It was .. Only trust people who like big butts they cannot lie, it was kind of cute but I’ve put on 40 pounds with my new meds so I won’t wear it out of the house & April was kind of just ok... I hope the sayings improve I like the T-shirt’s & the idea!!
Amy - thanks for your feedback on our shirts. Each month we design the shirt to fit that month's theme and we announce the theme in advance, so if you ever think a theme isn't for you, you always have the option to skip a shipment. Our shirts are a unisex fit from Bella + Canvas (their Jersey Short Sleeve Tee). If you need to adjust any sizing or would like to swap a size you have, please reach out to us at firstname.lastname@example.org . We can't wait to see what you think of May :)