Got a shipment notification, but the box didn't come.
Then tried to contact Cratejoy many times over the last few weeks-- crickets.
Hi Dennis- I am so sorry that you had trouble with your shipment. Cratejoy did not let us know there was a problem. Will you please email me, nancy (at) jqdsalt (dot) com, with your order details? I can't find your account at the moment. I'd really like to make this right for you.
Nancy Bruns, owner
I received the Appalachian box as the first of a three month subscription gift from my son for Mother's Day. The products were awesome! It was fun to see what surprises were in the box. I'm really looking forward to receiving the next one.
Caused lots of smiles
My daughter loved everything in the box from the strawberry preserves to the honey candle.
were all great. Really liked the "Snake Oil"! The packing was great.
Got this for my mom who is from rural Virginia and really missing home these days. This really brightened her day, and she’s so excited for the next box. Everything in the box was both lovely, useful, and tasty!
Only disappointment was the cornbread mix bag was not sealed on one side and there was mix all over the box and other items
Awesome products!!! Used the recipe for Grilled hamburgers with sweet pickle chips using products in this package and they were so good!!!
I specifically opted out of an auto-renew of this box and was charged twice. Otherwise, the products are solid. (EDIT: Appalachian Mercantile addressed my concerns in the span of a day. Thank you so much -- I'll be happy to recommend this crate to anyone. No cheap plastic baubles to be found anywhere, and the included recipes are a hit.)
I'm sorry you had trouble with our cancellation. I am happy to refund you. It looks like you cancelled after the box had shipped. Please let us make this right. You have been charged for two boxes and we shipped two boxes. If there is a problem please let us know. Email me directly nancy at jqdsalt dot com
I'm glad you enjoyed the products though
We have really enjoyed receiving this box every month. The combination of items has been wonderful and comes from various Appalachian communities. There are typically some food items as well as home goods. I really like the treats (i.e., drinking chocolate, candy) and the home good/ craft items (i.e., tea towel, small hanging plant, cutting board, soap, etc.), whereas my husband really loves the food items. The food products typically contribute to a meal or snacks like soup, hot wings, or deviled eggs. We especially like the recipe(s) that are including with the mailing. We've been really pleased with the diversity of items. Plus, who doesn't love getting a surprise box of treats in the mail every month??
A good Crate. Not what I thought it would be.
I love the Appalachian Mountains & the "culture" & the items that are made & sold there.
Try this Crate, I was pleasantly surprised!
Thank you so much for taking the time to review our subscription box. I'm really glad you are enjoying it.
Please reach out if you have any other comments or suggestions.
Nancy Bruns, owner
I had a smooth time ordering and enjoyed the products very much. The packaging was really attractive and professional. I will eagerly order again from you/
I've 100% enjoyed the two boxes I've received so far. The product has been unique and I appreciate that! Having a recipe in the box has been a fun way to utilize the ingredients.
I love all the boxes I’ve received from Appalachian Mercantile! Great quality and good price for what you get.
Thank you, Alma, for taking the time to review our box! I'm so glad you are happy with our products. Please let us know if there's anything we can do to improve our service and your experience.
We gave this gift as a Christmas and birthday gift to my in-laws. Being from WV, we had to try it. My in-laws loved it. They thought it was fun and enjoyed most of the choices. I hope to give it again in the future!
Nicely boxed. I have used the
chicken spice and it's delicious. I liked the wooden book mark. Can't wait for the opportunity to try the other products. The box come in a timely manner, and undamaged.
This was a gift for my Mom and she loved it. She's in FL now but from SE KY so she was pleased with the taste of home. We'll be keeping this subscription for sure.
My new FAVORITE box. Love the themes of each, the recipe card. Well packaged
Love this box, everything is full sized and quite a variety. Have already purchased more items from the various merchants. Great stuff!
Everything was fabulous!
I was excited to order but not really the mix that I'd seen while contemplating getting this box. The soap and wooden dish were the most useful things and looking forward to trying the banana pepper mustard. I received a hefty bags of beans, which I do not eat. I don't feel that I received worth the $ spent. The packaging was well done and items secure.
Thanks for taking the time to give us a review. I'm sorry you can't enjoy the organic pinto beans, and didn't think the other items were worth the money you spent. I hope you'll give us another try. We work hard to curate the best products from local producers. Sometimes boxes are a better fit than others for people.
Nancy Bruns, owner
I was excited to order but not impressed with what I received. Not really the mix that I'd seen while contemplating getting this box. The soap and wooden dish were the most useful things. I received a hefty bags of beans, which I do not eat. I don't feel that I received worth the $50+ spent. The packaging was well done and items secure.
Would have preferred less food products.
I love subsc boxes but stopped them because literally nothing was made in USA. Imagine my joy when I found this box AND I live in Charleston, WV so this is my Appalachian heritage. Why did I not know about this before?? Loved my first box and will support JQ Dickson as long as I can!
Thanks for taking the time to review us, Alicia
I'm so glad you love our products. We work hard to find the best Appalachian made food, crafts and home goods.
Purchased this product from GrabOn with the best discount. I satisfied with that price and discount. Thank you