purchased subscription, no box :(
by Amanda S., Feb 02, 2018
I was so excited for this box! I never received mine, I purchased last month, and I have been waiting for a tracking number, update? anything, I contacted the seller. Hopefully nothing got messed up..
Hello Amanda, Thank you for taking your time to send us your feedback. We take customer service very seriously and always want to make sure that you feel comfortable with your purchase and have great communication with us. We apologize if you have not received our previous emails sent to you. We have had some emails go to the junk folder for some email accounts. When a subscription is purchased, it is always for the next month’s box being shipped between the 1st and the 10th. When we look into your tracking information we see that your box is out for delivery today. :) We apologize for any concern or confusion this has caused. We are excited for you to receive your box and truly hope that you connect with the items within. Please let us know if there is anything else we can do to serve you. Many Blessings, The Witches Moon™ (Previously Well Known As The Moon Box)