Magic Plus
by Walt Life | Disney Subscription Box$49.99/ month
Buying OptionsReviews (107)
Don't do it!
Jun 28, 2023
Melody R.
If you subscribe they will not allow you to ubsubscribe. There is no number or email. You click a link to unsubscribe but they keep sending the box and charging your card. The stuff in the box looks like a bunch of left over junk that nobody wanted.
Verified Purchase
Hi Melody,
I see that our support team was able to help you unsubscribe on June 29th. I do see that you were not particularly happy with your most recent box so I apologize that we may have missed the mark on that one. Be assured that we only procure items from licensed retailers as well as exclusive items straight from the Parks. Thank you for being a subscriber for 10 months. If there is something that we can do to make your experience even better if you decide to re-subscribe later please let us know.
Thanks,
-Walt Life Team
Buyer Beware!
Dec 07, 2022
Michael J.
Be cautious before ordering from Walt Life. I ordered the Magic Plus Prince (Male) / 18+ yrs box for my brother as a birthday gift. He received his items and was generally satisfied. I was going to cancel the subscription, but was too late to do so and received the 2nd box. My box contained mostly Marvel items, which do not resonate Disney with me as I have never watched any Marvel films. I requested a refund or exchange for traditional Disney products. Attempts to obtain either have been unsuccessful thus far Replies to my emails seem to be canned answers from a 3rd-party, not the actual operator of the business.
The company's response has been, in so many words, "Sorry, but we can't help you." This business seems to care very little about customer satisfaction.
Verified Purchase
Hi Michael,
Sounds like our support team was able to help you out with this. Apologies for any inconvenience.
Let us know if we can help out further.
Thanks,
-Walt Life Team
Waste of Money
Jun 18, 2022
Simone K.
What a joke. I paid $50;for this. There a better Disney subscription out there with better items for the same amount of money. Never again will I order from them.
This box is a joke.
Verified Purchase
Hi Simone,
Happy to hear that our support team was able to help out with your subscription.
Let us know if we can help out further.
Thanks,
-Walt Life Team
I'll report this company as much as I ca
Jun 16, 2022
Marlynne W.
I 0d $59.99 for this box and the contents 9f it is just sad.
Customer service is horrible and very sad to say the least.
I got 3 little rings, a pin, a bottle of hand sanitizer and a small sign. Definitely not $59.99 worth of product.
Verified Purchase
Hi Marylynne,
Happy to hear our support team was able to help you out with this. Apologies for any inconvenience.
Please let us know if we can help out further.
Thanks,
-Walt Life Team
Have yet to receive box. Doubt I will..
Jun 10, 2022
Wendy R.
Couldn’t give a full review. Have yet to receive mine. It’s been way over time advertised or as said in customer service section of their site. The shipping has been not as stated as well. I doubt I’ll get a refund either. Customer service is not so great. Dealing with a foreign company is not always great!!!
Verified Purchase
Hi Wendy,
It is currently in the hands of USPS. This was shipped out on the 7th. Be assured we are located in the USA. Please contact our support team if we can help out further.
Thanks
-Walt Life Team
Walt life addtition
Apr 11, 2022
Alyssa R.
The items was not worth the price that I paid. Not very much items to make it worth the price. Plus having to pay tax too much and not worth it at all.
Verified Purchase
Hi Alyssa,
Thank you for giving us a try. We do apologize that shipping is so expensive to Canada but that is not something we can personally fix. We are happy to hear that you liked the items. Be assured that you are always receiving at least the retail value that you are paying for.
Please reach out to our customer service team if we can help out further.
Thanks,
-Sarah
Don't get a box from here
Apr 03, 2022
Stephen C.
Worst Disney box I have received, I ahve tried many services this one was the worst
Verified Purchase
Hello,
Apologies for any issues you had recently with your subscription. Thank you for being such a loyal part of the Walt Life Family for a year and half.
Please keep in contact with our customer service team if we can help out further.
Thanks,
-Walt Life Team
Heart is broken!
Jan 28, 2021
Angie S.
What happened? Took 2 weeks to get a box of junk! Rain coat, kids sunglasses I could have got at dollar tree a broken keychain bag of jelly beans and 2 pins come on Disney I want my money back!!!
Verified Purchase
Hello Angie,
Apologies that your box took so long to get to you as we had shipped it out within 3 business days after you had ordered. Happy to hear that our support team was able to help you out, and that you are loving your boxes now! Please reach out to our support team if we can help out with anything in the future.
-Walt Life Team
Buyers Beware!
Dec 11, 2020
Lindsay B.
The only box I did receive was filled with items that looked like they were picked up off a discount shelf at the local Walgreens or airport in Florida. Nothing of high quality- a shot glass, umbrella, a keychain, etc. Nothing in the box was officially from Disney or from the Disney World parks.
The subscription service itself is set up so it's impossible to cancel- you have to reach out to customer service support for a cancellation link that never arrives. Despite my attempts to cancel, I was charged this month and now support will not contact me back to get this box canceled and reverse the charge.
Overall, the company itself is typical of some of the more shady subscription companies- expensive, not a good value for the price, and the owners make it difficult (intentionally) to cancel. Buyers beware.
Verified Purchase
Hi Lindsay,
Happy that we could help figure this out with you! Everything that we send out is a licensed Disney product. Apologies that you did not love your box as most of our customers loved the products that you have received. Looking into your account I can see that our support team had sent you the cancellation link on November 2nd but the subscription was only skipped for a month and not cancelled. Happy to hear that our support team was able to help you get all of this figured out and taken care of! Please let us know if we can help out further.
Thanks,
-Walt Life Team
Walt Box Waste of Money
Nov 23, 2020
Grayson B.
So, i order a Walt life box for my 2 yr old grandson. They send him a picture of a princess, a Christmas ornament, socks that are way to small for his feet, a key chain (what 1-4 yr old has keys, cheep refrigerator magnets, and donald duck ears (the only thing he can enjoy. It took over a week to send and that was after i contacted them about when they were going to send then. I don't recommend anyone wasting their money with this company. Nothing my grandson can play with or use.
Verified Purchase
Hello,
Thanks for giving us a try! The picture of Sarah (dressed as a princess) is only a thank you note and not an item that is counted towards your box items. Happy to hear that our support team was able to help you out further and get all questions/concerns addressed!
-Walt Life Team
Liars and Thieves
Aug 25, 2020
Sarah A.
Don’t waste your money. This is a box full of garbage Picked up at one of the numerous Orlando souvenir stores surrounding the Park. Not sure how they have the nerve to show all the pictures with genuine park merchandise when there was nothing of the sort in there. The junk that wasn’t from the souvenir shops was recently on clearance at Walmart.
Customer service was appalling. Tried to cancel within days of reason the first junk box but the website is impossible and it wasn’t canceled until after they had charged me another $50 for another box of junk. When reaching out to customer service the only response I got was “ Sorry, too bad, no refunds.“
I had a great friend who is a Disney influencer try to warn me away from them. She also received a box of garbage and has since refused to do any business with them despite them begging her. She’s not willing to promote a business that’s scamming people on the regular.
Bottom line, don’t waste your money! If you want a box of junk, just head to the roadside souvenir stand.
Verified Purchase
Hello Sarah,
Happy to hear that our customer service team was able to help you figure all of this out. Please let us know if we can help out further.
Thanks,
-Walt Life Team
very disappointing
Aug 15, 2020
Raelynn S.
Tried canceling order numerous times and no one would help me cancel now they've xharged me again and the only response they can give me is it is canceled now but i cannot get a refund. The box is definitely not worth $49
Verified Purchase
Hi Raelynn,
I'm so sorry to hear that you were having trouble with the cancellation of your subscription. I see that our team was able to help you get this figured out.
Please let us know if we can help out further.
Thanks,
-Walt Life Team
Epic disappointment
Aug 03, 2020
Hawaii L.
I ordered the Kingdom box which was supposed to be 6+ items and they were having a special to get 3 additional items free on your first box. I received my box quickly and was so excited about it but there were only 5 items in my box instead of at least 9 and the items I received are all in total less than $30 of products. Customer service is giving me the run around through emails and not offering to replace or refund me at all. This is not worth it at all.
Verified Purchase
Hi Hawaii,
The Kingdom box is only ever guaranteed 6+ items. We have never ran a promotion/special to get an extra 3 items for free. Based on emails sent back and forth I see that you have received 6 items in your box with a total retail value of $90. We do also have a 100% guarantee on your first box which was stated that you can return it for a full refund if you'd like. Apologies for any miscommunication that may have happened or any confusion. Happy we could help get this taken care of for you!
One and Done
Jun 19, 2020
Emily E.
Our first box was a big bummer. 3/5 of itens we received were 2020 Florida souvenirs. We have not yet been to WDW and so these do nothing for us. I think items like that are best for those who actually travel there, but thats me. I know the curators can't feasibly grant all requests, but it would be nice to be able to specify Disneylabd or WDW. The other 2 items were cute but meh. One bring an umbrella, and we live in Oregom so umbrellas are for tourists haha. The other being a generic pink makeuo remover cloth with Aurora on the package only. Thankfully we can get a refund since its our first box, but if I was stuck paying $50 for it, I'd be really disappointed.
Verified Purchase
Hi Emily,
Apologies that you did not enjoy your first box. We do our shopping in Florida so I apologize that you did not like the WDW merchandise. Please keep in contact with our support team so we can help get you taken care of. Have a great day!
Broken mug
Jun 17, 2020
Dad !.
I ordered only one box from this company and I received a broken mug. All the company did was say “sorry” and failed to reissue me a replacement.
Verified Purchase
Hello,
Apologies for any miscommunication with our support team. Of course, we want to make sure that you are receiving everything in proper condition that you have purchased. I'm going to make sure that we get a replacement sent out to you as soon as possible! Apologies again that the mug was delivered broken. We'll make sure to get you taken care of!
A complete scam
Jun 05, 2020
Jessica G.
Took 4 weeks to get my box. Paid $49 plus shipping for a Magic Box that was supposed to have 5+ items in it. I got 4 items. Waiting for them to refund me.
Verified Purchase
Hi Jessica,
Apologies that the postal service took so long to deliver this to you as it was shipped out 2 days after ordering. Glad we could help get this all taken care of for you and that you loved your box!
Poorly curated/low value
Oct 12, 2019
Chad M.
This is awful. Very little value in the items sent and to return it you have to pay shipping. I may have given it another shot if I didn't have to pay for my 100% Guarantee return. There are many other better Disney boxes available.
Verified Purchase
Unsatisfactory Customer
May 13, 2019
Alyssa M.
I am very disappointing with WaltLife. It states can cancel at anytime. I have tried for the last 3 months. I even cancel my card and they still charge me.
The walt Life box, I did recieved for the age group wasn't worth the amount of money i was paying for them. It had hardly anything in it for my 10 yr.
Then received an email saying going to br a delay in recieving my box . They double charge me. The second box is never came.
I have been emailing them to cancel with no luck in sight. Facebook needs to make sure their customers are covered if they want to cancel their subscription at anytime. That is false advertising on WaltLife.
Verified Purchase
I never receive my box
Apr 30, 2019
Karina M.
Hi, i never receive my last box.
Verified Purchase
Feb 22, 2019
Tracie B.
This company will send you things that are not worth the money. When you try to cancel they will not answer emails and they will continue to charge you. The only way to get rid of them is to cancel your card. I took my card info off of site, got a cancel confirmation and they continue to charge.
Hi Tracie. Apologies for any inconvenience. I do see that our customer service team did respond to the 3 emails that you had sent us but were not able to find an account under your name or email. Is it possible that your account could be under a different name/email? Please check your email and respond to our customer service team so they can help you out further. We will definitely do everything we can to get you taken care of. Have a great day!
Waste Money Kingdom box
Nov 25, 2018
Anna D.
Do not buy kingdom box. You get the same items as magic plus box
They charge you $80 fir same items in magic plus box.
Christmas box very lousy items. You would think they would make it more exciting for this season.
Never again
Hi Anna. With the Kingdom boxes, you are guaranteed at least 3 Disney park items. The magic plus boxes come with 1. The Park items that go into the Kingdom boxes are of higher value. Per our records for your November box, you had received a limited edition olaf trinket, a tangled tsum tsum, a nice pair of adult socks, a Funko Pop Keyring, christmas Jelly Belly's, a Disney park Scarf, a Disney Park Decal, and a Disney Park collectors pin. We do try to theme our boxes the best we can around Christmas time, but unfortunately many items are also hard to find around this time of year. Apologies that we didn't live up to your expectation but happy to see that our customer...
Disappointed
Sep 23, 2018
Jennifer M.
I was excited for my son to get this monthly! The first box came in a flash! They charged me on Sep 11th sent me a tracking link on the 18th but the post office says they are yet to receive the box! Today is the 23rd and I have no box! Every time I email them they respond saying they like to mail all the boxes at the same time but when you go fb and read that others have received their boxes in the past few days! If you can’t keep your obligation of sending the box then you shouldn’t have this business! I’m giving you all 5 days to get my box to me or I cancel my payment and take things legal! Very disappointed and thanks for crushing my son’s heart with your broken promises!!
Verified Purchase
Hi Jennifer. Apologies for any confusion. Our goal for the very first box is to ship it out within 1-3 business days so that you can enjoy the Waltlife magic! After the first month, you will be on our renewal cycle. This means that you will be billed on the 11th of each month. As soon as all of our customers are billed, we begin packing and shipping out boxes. We usually tend to get all of our boxed completely finished/packed and shipped out by about the 22nd depending on the month. I have looked into your account and see that your box tracking has updated and it is expected to be delivered tomorrow on the 28th! Please keep in contact with our support team...
Terrible to work with!
Aug 13, 2018
Stacy G.
I've been trying to cancel my membership for over a month, no one will help me cancel. You have to email them to cancel your membership and they will not respond! BEWARE, they will keep taking your month each month even when you want to cancel because they will not respond to your request to cancel.
Verified Purchase
Hi Stacy. I do apologize that you were having trouble cancelling your subscription. It does look like our team had responded to you the day that you had sent a cancellation request with instructions on how to cancel. Apologies for the late response on here but it does look like our team was able to help you out back in July to get this taken care of. We appreciate the opportunity to shop for you! Stay magical!
Horrible
Jun 19, 2018
Carrie F.
I bought a $48 Magic Box +.
What I received was a thin (28inX58in)dory beach towel. A tiny (nickel size) Mickey pants key chain, a SMALL 15inX15in))reusable tote. A Small magnet . And a Tinkerbell notepad ( 3inX5in).
When I contacted them because I thought they sent me a box that was meant for a lesser priced box . They just said Buy another box and we will give you a extra prize.
I mean I saved for a month to but the first one, why would I spend the same amount to get ripped off again! Nothing like advertised and horrible customer service!
Verified Purchase
Hi Carrie. Apologies that you did not enjoy your first box. Happy to see that our customer service team was able to help you out and get you set up for future boxes!
Horrible Packaging and Customer Service
May 24, 2018
Shannon B.
I paid $48 for the Magic Plus Box. What I got was a completely shattered mug that was just put into a very thin bubble wrap pouch and not closed. I work at a place where we package fragile items and we would NEVER send something out like that. I ended up with glass shards in my hands and feet because it was all over the inside of the box. The Dumbo Tsum Tsum is covered in little shards. And to top it off, there was a pin just flat out missing. I've contacted them and they refuse to refund me for the box. Absolutely ridiculous. Don't let them steal from you.
Verified Purchase
Hi Shannon! I saw that our support team has sent you an email about sending out replacements to you which we are happy to do! We are so sorry that your mug was broken in shipment and would be happy to help get a new one out to you as well as the pin that was missing. Please check your email so we can get this all taken care of for you! Have a magical day!