The item with in the box were fine. Just don’t know what happened with the shipping for this box. The box came damaged. I liked it better when the box came with the shrink wrap. Hopefully for my next box the shipping quality won’t be an issue. Because then I thought maybe something might had fallen out of the box. One never knows what could have happened.
Happy to hear that you loved your box. Apologies that it arrived in such bad shape. We are currently working on a solution so they don't get so beat up in the mail. Please make sure to reach out to our support team if you believe you may have been missing something as they will definitely be able to help out. Have a great day!
Im absolutely loving this months box!!! Thank you so much!! Cant wait for next month
You are so very welcome Margarine! Happy to hear you loved your box!
I liked all the stuff in my boxes so far!
Everything went smooth and fast, Package was a bit delayed but they got it rushed to my door! Customer Service was easy to talk to and helped me with any questions I had! Thanks guys!
I ordered only one box from this company and I received a broken mug. All the company did was say “sorry” and failed to reissue me a replacement.
Apologies for any miscommunication with our support team. Of course, we want to make sure that you are receiving everything in proper condition that you have purchased. I'm going to make sure that we get a replacement sent out to you as soon as possible! Apologies again that the mug was delivered broken. We'll make sure to get you taken care of!
Took 4 weeks to get my box. Paid $49 plus shipping for a Magic Box that was supposed to have 5+ items in it. I got 4 items. Waiting for them to refund me.
Apologies that the postal service took so long to deliver this to you as it was shipped out 2 days after ordering. Glad we could help get this all taken care of for you and that you loved your box!
Expected a little more bang for my buck, but overall I’m pleased with the items I received.
This is the perfect monthly surprise for my grandchildren, thank you
My first box was awesome! one of the items i received unfortunately had a bit of damage to it, but they were able to get a replacement out to me right away.
I really enjoy this box every month. Unfortunately USPS lost my package :( but i emailed waltlife and they sent me a new box!!! :) Thanks for the baymax blanket!!!!
I Received a Halloween box 3 days after my purchase and loved it!! Thanks Walt Life!
Our first box was a big bummer. 3/5 of itens we received were 2020 Florida souvenirs. We have not yet been to WDW and so these do nothing for us. I think items like that are best for those who actually travel there, but thats me. I know the curators can't feasibly grant all requests, but it would be nice to be able to specify Disneylabd or WDW. The other 2 items were cute but meh. One bring an umbrella, and we live in Oregom so umbrellas are for tourists haha. The other being a generic pink makeuo remover cloth with Aurora on the package only. Thankfully we can get a refund since its our first box, but if I was stuck paying $50 for it, I'd be really disappointed.
Apologies that you did not enjoy your first box. We do our shopping in Florida so I apologize that you did not like the WDW merchandise. Please keep in contact with our support team so we can help get you taken care of. Have a great day!