I ordered this as a gift for my husband. I ordered the option to choose the spices. Never once did I get an email to do that. I never received a shipping notice or tracking number. It showed up in my mailbox in a larger envelope reeking of spices and with a very clear return address on it. No way of hiding that. I can't speak to the quality of the spices yet, but this experience sure left a bad taste in my mouth.
We are very sorry to hear about your experience. We understand how important it is to have clear communication and proper shipping notifications. We strive to provide excellent customer service and hope that we might bring clarification and the best solution for you.
For the first gift, we offer to ship a surprise menu instantly or to select the meals with our monthly (later) shipping. When we received your order, there was no selection included, and without it, we are required to ship instantly, before our monthly selection takes place. That's why we didn't send you a notification for the selection because your surprise menu was already on its way.
When the automatic shipping notification was sent at the day of the shipping there...
The packages were good but we were missing one of the monthly packages and they have been very slow to respond and we still haven't received it nor a response to our last few messages. There is no number to call, which is frustrating.
Love spices,recipes and where from and variety, I just wish a mental or wooden spice box came along with frist order
Its ok, but could of been more for the $.
And it was late, was supposed to arrive before mothers.
And it should be easier to cancel the following 7 months.
My first six months aren't up, ill give a follow up later.
I bought this as a gift for my mother and she loved it.
I cant write a review as to the quality of the spices because I have yet to receive a box. If you sign up and it gives you the option to skip the current month and wait until the next month when you can select your own menu, do NOT choose that option. They will still bill you for that month and you'll get nothing. I've emailed them three times about this now. I signed up in January and decided to delay my first shipment until February so I could select my own menu. I was charged for January anyway. Of all 3 emails I've sent, I've only received one response stating that I chose to not start my subscription until February, but they still would not address my question as to why I still had to pay for January if I wasnt scheduled to receive a box. So I responded once again and asked them about this, and they just didnt respond at all. They said my February package has shipped in their only response, even though I didnt receive a shipping notification from them like their faq's indicate I should. So fingers crossed I receive my February box.
We apologize that our previous reply didn't cover your concern. We have sent you more information also by email.
We didn't charge you for the January shipment. The charge for the first shipment takes place at the day of the order and covers the regular shipment in the upcoming month. For instance, your order in January covers our regular shipment in February. Just as a special service, we offer the option to ship earlier, in the same month of the order.
It's the same with the renewal order which takes place on the 25th of each month for the shipment in the upcoming month.
The shipping notification will be sent automatically at the day of the shipping. Our regular shipment goes out by the 15th of...
Have sent multiple messages asking about shipment of gift. No return contact. No phone number available for Cratejoy or for the spice subscription I bought. Have received no contact since I bought the gift. HUGE DISAPPOINTMENT
Thank you for the feedback.
We are sorry to hear about the trouble. We received one email from you a couple of minutes before this review. It was sent directly to our email. Your previous emails might have been sent through the contact seller button on the bottom of our page. It has been a couple of weeks now where it is not always working. Again, we are sorry about this and trust that Cratejoy will fix it soon.
Your order was shipped as ordered the following week. The shipping notification is always sent automatically by Cratejoy to the email address of the account login. On the same day, the email with the gift message went also automatically out by Cratejoy to the gift recipient.
This "box" is an envelope filled with spices in small bags and recipe cards. I do like this box, but I want it to feel more special. I would be willing to pay a little more for small tins or shakers filled with spices rather than the messy bags that are a bit hard to use. It is missing an elevated feeling.
Thank you for sharing your feedback. We understand that it would feel fancier to receive the spice blends in tins or jars. Our concept is to provide freshly ground spice blends pre-portioned for the selected recipe for easy cooking - just pour & stir. With our convenient pouches, you can discover new recipes every month without filling up your cupboard.
Enjoy your SpiceBreeze meals!
Your SpiceBreeze team
I really enjoyed this box. I liked the variety of spices and the accessibility of the recipes. Customer service is also an A+! I contacted them twice and had prompt, polite replies that satisfied me as a customer. I would highly recommend this to anyone wanting to try something new.
Really fun and interesting recipes. They are well written, easy to follow and come out delicious every time. I also love the cultural information on the back of every card. The subscription is worth it for that alone.
The envelope arrived very tattered, but the contents were not damaged. The spices smell amazing and the recipes look good. I got an info card about Venezuela which is cool I guess, but I don’t know why. I thought it would be all spices from one part of the world, then a different part next month, but it was two recipes from very different areas. I’m going to give it another month or two to decide how I feel.
Thank you for your feedback.
The concept of our SpiceBreeze Wanderlust boxes is to offer a selection of meals from different parts of the world for a broad flavor experience every month. The best is that you can choose your favorite meals from our seasonal menu - except for the first box if you order it with 'shipping next week'. Please look out for our email notification or go directly to our website at the beginning of each month to make your selection.
The info card about Venezuela is one of our global fun-facts. It is an extra feature to enjoy.
Please let us know how you liked your first SpiceBreeze meals and if there is anything else that we can help you with.
I ordered this subscription for my mother who loves using new spices. We've received 2 "boxes" now, and she has enjoyed trying the new varieties! The recipe cards are very helpful to learn how the spices are traditionally used, and exciting new ways to try them. She really looks forward to receiving them in the mail each month! While they are packaged appropriately, it would be nice if the packaging reflected the flair of the spices inside!
I am always so happy when I open my mailbox and the smell of the spices hits me on a hot day. I love the variery in the recipes, and the ease of making them. My family, and Facebook friends all think I'm an amazing cook with this up my sleeve!
DELICIOUS. Fresh. Filled with flavour. We have already made all 4 recipes suggested. And we couldn't be happier. Can't wait for the next batch.
I was looking for a little gift for my wife, someone who is always shopping for herself. When I found SpiceBreeze I thought, “this might be cool”. Inevitably most of my gifts fail but when she opened the curated spice box she was surprised and delighted. A much better reaction than I figured on. Good idea if you know someone who likes to cook! Thanks all
I bought this box as a 60th birthday present for my father, and it's his new favourite thing. He wanted to order it for himself, after his very first box. I would recommend this to anyone looking to get something unique for the amateur chefs in their life!
We got a really nice set of spices that are unique. I was able to make a dish that night because I have everything else on hand from the recipe card. It was a lot of fun to try something new.
Wish I could give this an actual review but the gift was never received by the intended recipient. Tried to change the apt number on the site but now it shows 2 default addresses and I guess it was sent to the wrong one. There's no tracking for shipping so I'm not sure if it was delivered to the wrong apt or at all. Well, I guess someone might be enjoying the spices, unfortunately not the person I sent it to.
Love this idea, this was the perfect gift for my boyfriend, who loves food and playing with spices!
It gives him new recipes and ideas try, as well as some well known favourite dishes.
Its a great way to send some love from afar, and surprises him every time it comes through the door :)
Where will I go today? That is what I think whenever I receive my spice breeze packet.
The wonderful quality spices and recipe cards allow me to transport my whole family to different countries every time! It's like a international party in your mouth!
We tried the spices last night and we love them. It came nicely presented with plenty of information. Thanks..looking forward to my next package.
Just recieved our first month a week ago and we absolutely love it. I got it for my son and he can't wait for his next one. We were already excited to get it and even more happy with it once it arrived. We love the post cards and how each recipe has a description about where it comes from. Recipes are easy to follow and allow you to make it your own with the ingredients and the spice mixes are amazing. Can't wait to see what else he gets with the months to come.
Just received my first shipment. Beautifully packaged. The included recipes and spices are delightful. I really enjoy the additional cards that come in the package. I've make the Tandoori spices - using chicken and it turned out delicious. I always taste as I cook so was able to gradually add from the spice pack.
Love it and look forward to making the other recipes.
I gave my daughter a Quad box subscription for her birthday. She loves trying new herbs and spices, and was thrilled. The first package arrived and she brought it over to show me. I was so impressed! The recipe cards are well designed, and the matches of spices to recipes was very clear. There was also an additional card with information about one of the recipe's country of origin. So it's educational as well as delicious.
My daughter made one of the recipes right away. She and her boyfriend loved it.
I've had a few questions about the account, and emailed them. The SpiceBreeze team got right back to me every time, and answered my questions thoroughly.
For yourself and other adventurous chefs in your life, I can highly recommend SpiceBreeze.