Disappointed with the offerings. Will not order again.
Thank you for reaching out and taking the time to leave feedback. We're sorry to hear that We Craft Box is not a good fit for you. If you would like to end your subscription early, please contact our customer service team to request a refund for the remaining boxes that have not yet shipped.
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Thank you for your feedback. Your account shows one delivered box and one out for delivery. Our customer happiness team will reach out to you via email to find out what happened.
Disappointed this month after the awesome fall and Christmas boxes. My grandkids were expecting some type of winter theme. They look forward to taking their work home and the cake and cake plate was a big waste. The shrink craft was cool but the pencils enclosed didn’t work so we had to use our own markers. Hopefully the February box won’t disappoint
My 4yo loves the WeCraft boxes. The materials are high quality and there is a good variety of activities. We also like that there is enough for 2 people to do, whether that's me helping her or her older brother. The one area that could be improved is the instructions. They are not always clear and sometimes assume the user already knows how to do something. The instructions for the penguin apron in particular were difficult to follow and didn't make sense at points. We weren't able to complete the activity as designed because of this. I suggest doing some additional testing of the instructions to make sure they're clear and easy to follow.
Thank you for sharing your feedback. All of our instructions go through an editing process and all of our box themes are tested. Our goal is to make them visual, clear and easy-to-follow while at the same time leaving enough room for each family's imagination and creativity, and not being overwhelmingly long and complicated. That said, the aprons were definitely the most advanced craft in our current box. If you have any questions about the crafts, a process or the materials, you can always reach out to our customer service team. We're happy to help.
I ordered this to do crafts with my 3 year old. The instructions and crafts are difficult and would be better for older kids. Most of the time we just give up trying to do the craft because it's too frustrating. I would not recommend this box for someone with low patience.
Thank you for sharing your feedback. We're sorry to hear it wasn't a good fit for your child. If you need to cancel your subscription early, please get in touch with our customer service team, so we can find a solution. We hope you'll give us another chance in a few years!
The glue was dried up. Disappointing for the kids.
Thank you for letting us know. We're sorry to hear the dried up glue spoiled your experience. We have passed your message on to our customer service team. They will reach out to you directly to find out which of the boxes you've received was affected, so we can send a replacement for the glue.
At first, I was just lost because there are “suggestions” given rather than actual clear directions. So it took some time to figure out which supplies went with which “suggested” activity. Very frustrating!!! So my 6 & 7 year old grandkids picked a couple to get started with and we clumsily went through the supplies trying to figure out what we needed to make the craft. We did make some cute things out of the supplies but it should have been set up and labeled for each activity and since it wasn't, made for extra Unnecessary stress on “Mimi’s” part that makes me not look forward so much to the next craft box coming my way. Please organize & label the supplies!!! Thx.
Thank you for your feedback. Although we do provide examples and describe each craft step by step, we still like to call them "suggestions" as we don't want to limit anyone in their creativity. You're completely free to follow these steps as closely as you and your grandchildren want to and we'd love to see everyone's interpretation of the crafts we provide.
We are trying to produce as little waste as possible and share materials across multiple crafts, which is why the crafts don't come organized in individual wrappers.
Our customer service team will reach out to you to discuss options for the remainder of your subscription.
We loved the box and my grands were very excited to open it and look at the crafts. The main issue we had with it is the limitation of being for 2 children. I have 3 grands and they all wanted to do the same things. Having an option to order a box for 3 would be great and would probably be welcomed by many families.
We are proud that each We Craft Box has four or more crafts with enough material that can be shared between two children. Even for families with three kids we usually recommend starting with one box to see if it's enough. However, if you want to add a second box to your subscription please reach out to our customer service team for a special discount.
Box was trashed. Plastic jars for dissolving paint tablets broken and one set of colors missing. No directions (that I could find). For making The paint so hard to get anything other than colored water which didn’t really paint easily at least on the treasure chest. Only 2 of 6(?) coins still in The box for the treasure chest. They did have fun making the pirate hats. Overall disappointed but kids not so picky!
Thank you for sharing your feedback. We're sorry your box and contents were damaged and/or lost in transit. A full replacement is already processed and will ship expedited tomorrow. As you know, you can always reach out to us via email if anything is amiss with your delivery.
Please let us know if we can help with any other questions.
The box is great. Did not send green paint for the frog only white. However, the kids loved it
Nice projects but they were much too hard for my three year old. The box states 3-9 years old but my three year old could not really participate in much of the crafts.