Q: Can the seller do plus size clothing?Asked by Emily C., May 2019
Yes. But, there were kinks in the products delivered. I asked for 2X or 3X for my mother. She got some items that were size 16 on the label. But, other items fit correctly.
I'm sorry I tried to respond earlier but it did not display my post. Yes, we do plus size clothing up to 20W and 3XL. Thank you for your interest!
Thanks, Raina for sharing your experience. We now make sure that everything we send is true to size up to a 3XL. We appreciate your feedback.
Q: Do you charge if none of the items work for me? Aka, a styling fee?Asked by Melody K., September 2019
Thank you for your interest in our thrift boxes! You're guaranteed vintage
with our Vintage Box. However, it's only sometimes that we're able to
source vintage for our Thrift Box and Deluxe Box clients. However, you can
request that every box include vintage and I will try my hardest to find
vintage for you every month. Or we have some clients that subscribe to both
our Thrift Box and Vintage Box to ensure that receive vintage. There is a
$25 non-refundable styling fee that is paid for when you checkout (included
in the price). We refund $10 back for every item you didn't like in your
box. You also have the option for an exchange and we can include more
pieces in your next month's box if desired.
Q: Do the different levels include vintage or only the first level?Asked by Melody K., September 2019
Q: Im from canada . i really really want to try this box , how ever I am wondering if duties need to be paid on top of the box prices? Asked by Nena L., September 2019
Thank you for your interest Nena!
Duties do have to be paid by the recipient when they receive the box. The
box price does not include duties.