No one is answering my emails
by Patricia written May 08, 2018
I specifically emailed the company before I even made the purchase to tell them that i like q specific type or YA books, fantasy/scifi, but no one ever responded. The books did get here in a timely manner but I also did not like that they put a permanent marker spot on the pages on the bottom of the book, by guess is to know which books are for the boxes and this is a bookstore. Anyway, I dont like Mark's on my books not do I like folded corners on several of the pages which I also recieved in my soft back book. But most important is that they didnt even try to accommodate the readers style or read my emails. I even emailed them again yesterday to see it they could rectify the situation or at least assure that it wouldn't happen again, but they never responded again. I am 29 years old and not interested in a book about some new psychedelic drugs that high schoolers are taking and manufacturing, not am I interested in some book about teenage drama, love, revenge, or any of that. Both of my books where books I hate. I think I am going to have to cancel my subscription if no one reaches out to me soon, which really sucks because I really do love to read and haven't had the chance to since my daughter was born over 2 years ago.
What's Going on??
by Jessica written Mar 02, 2018
So I'm in the mood to try something new and i only want to keep on subscription service open at a time. So I order the new and try to cancel the old. But their main website won't accept my login information and I can't reset the password cause it tells me that it's an expired key. I try to do it through cratejoy and it's telling me I'm not subscribed to it... But it's still billing me... And there's no form of contact on the seller end so I have to try to do it through cratejoy which their only way is to email them... I love this service and I've loved past services... But what is going on?? I'd rather not have to try and refute the payments.
by Jessica written Feb 17, 2018
I received my first box this afternoon and I was pleasantly surprised. The packaging is wonderful - I love that the entrie package is recyclable materials!! In my box, I received one hardback book and one paperback book . Both books had decent ratings on GoodReads and fit into the mystery/thriller category. My only complaint about my box, and the reason for not giving a full 5-star rating, was that one of the books that I received was the sequel to a previous book. I worry that information provided in the first book will have been crucial to understanding this one. I also think that a good addition to these boxes would be a bookmark of some kind in each subscriber's first box.
Overall, I'm pleased with my first box, with the exception of receiving a book that I may not understand, fully, because I have not read the first.