Paid for and got nothing
by Lisa written 13 days ago
Sorry to see other similar reviews. Ordered 3 mo package in early December, was charged, and product never received. I've sent emails and have gotten no responses. Can't find a contact # anywhere. Will have credit card company reimburse, but this was a Christmas gift and the poor guy got nothing.
Charged 2 times, Rec'd nothing.
by Katia written 13 days ago
I ordered Anime Bento from Crate Joy. The first order was for $39.82 and never came. I sent an inquiry to which I only received an auto response saying they were looking into the issue and that someone would get back to me soon.
After two inquiries and no response, I sent a third inquiry/request to cancel my subscription, only receiving the auto response.
On December 31st 2017, I received an email telling me that my subscription would renew the following day on January 1st, 2018. I sent yet another inquiry/request ticket demanding that they cancel my subscription before it renews and telling them that I never even received the first order for which they charged me.
The following day, on January 1st 2018, I received an email from telling me that my subscription had renewed and I was charged another $43.32 this time. I wrote them another inquiry/request ticket, telling them I wanted to be reimbursed for the two charges and that they there is proof that they have received all of my inquiry/request tickets, as there is a ticket number generated along with their auto-responses each time I have sent them.
To this day, I have not heard from anyone, have not been reimbursed, and have not received any merchandise. They only sent me an email saying that my account was cancelled, after charging me a total of $83.14, for nothing.
How is this getting 3 stars?
by Luna written 16 days ago
Anime bento is a waste of money they charge you without giving you anything in return. This is not a legit bussiness don't bother.