Finally received the first package. It isn't a "box". It was in a plastic mailing envelope. I guess I can live with that, but it doesn't seem like a typical subscription "box".
The products are nice enough, there were 4, all full sized. Nothing was broken (luckily as they weren't packaged well). OK colors. The lipstick seems very nice.
My real problem is that the company are very inefficient and worst of all unresponsive to communication. I got repeated notifications about shipping, when they hadn't actually shipped yet. They send a notice saying the package has gone for a label, then you wait like 2-3 weeks after that before it actually ships. By the time they actually did ship, they had charged me for a second box - even though I hadn't received the first one yet! I cancelled the subscription.
Too bad as this seemed right up my alley (cruelty free makeup and skin care), but not worth the aggravation. And I don't like being charged a second time before I have seen the first package - that really turned me off.
Shipping was terrible. Was billed twice before I got the first box. Same thing happened the following month! It’s a shame because they are great products :( be prepared to wait..... . .
I received the 3 month prepaid subscription plan. Overall I was very pleased with the 3 boxes I received. The items in the box were of high quality and the price of the items in each box was atleast $30 over the cost of the box so I was really satisfied with that aspect. Why I gave 4 stars instead of 5 is due to some of the items I received from the first box were also in the other boxes. I like subscription boxes so I can get introduced to brands I would not be aware of otherwise so when I get duplicates/same brands I get kind of disappointed because I can purchase the items and like to get new brands and products every time. I loved how the products were all natural and effective. I am not sure if I would subscribe for myself (unless there was a great promotion going on) but would most likely order a Benevolent Beauty Box for a gift.
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