by mary written Jun 04, 2018
Daughter was upset that it did not come in a box. That is half of the fun.
Cancelled at a good time
by Mary written May 14, 2018
I got the three month subscription and was happy with what I got but wanted a break before acquiring more beauty items, so I canceled and just got my last delivery. This month’s delivery came in a padded envelope, not a box - one of the packages leaked onto the other items and even leaked onto my table when it fell out of the envelope. One of the boxes (the mascara) opened in the envelope during shipping. There also was no product sheet like the other months. Had the first box been like this, I would have canceled right away due to the leaking. The lack of product info seems like a step down, since I knew they were included before. Great items, but not sure about this new shipping method. Would have given 5 stars before this month’s delivery.
by Carolyn written Mar 13, 2018
What a disappointment! I LOVE makeup. I LOVE VEGAN MAKEUP! I love gluten-free and cruelty-free makeup! But
this box was insane. First, there was a GLASS test tube with a cork on it that arrived without the cork attached and fine powder all over everything and even on the outside of the box. The tube was broken so there was little pieces of glass everywhere. I filled out the brief description omyself and I cannot understand why I received he colors that I did. I only did the mini box so perhaps they don’t care how or what is thrown in the box??? I received Lippy which seems to be a cream to powder lip color in a cardboard container BUT forgetting the cheap cardboard container, the lip cream was bright orange! If they had read my description of myself, they wouldn’t have sent that color at all. To go with that I received a bright red lipstick. 😒The “Luminate” Serum did not have plastic around the top but OK, save a few cents... BUT it was literally 1/3 full! I promise you! So I don’t know if I got a box sent back bc NOTHING had safety paper on it to say it wasn’t used before or the company didn’t think bc I ordered the smaller box, I was worth good packaging or unused products. I really really wanted to like this but I have to say that either my box was returned before or the products weren’t stored correctly. I get many subscriptions during the month and quarterly throughout the year so I know how things should be packaged and how I should feel when I open the box. I’m going to ask for my subscription to be canceled and not recommend it to anyone.