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I look forward to my box every month! Ive never been disapointed!
I cancelled the on going subscription and never received the first box nor a refund
My March box has not arrived. Although I have written to the Bookfulness Team three times, I did not get an answer nor a refund. The content of the February box was good and it can happen that there are problems with shipping. But I at least expect an answer from customer service. I have now cancelled my subscription and hope that I will be refunded my money.
I prepaid for a 3 month subscription as a gift for a friend in February.
It's now almost the middle of April and she still hasn't received anything. Not even an initial email.
I love the idea of this service and if it improved in future I would reconsider, but for now it is too unprofessional. No communication or updates.
Waiting to hear back on my refund.
I ordered my first box and Was really pleased when it came. I have the larger £24 pound box which is amazing value for all the goodies included. I gave my specific genre and was over the moon with the book chosen especially for me by the team. It was also a brand new release! I had a lovely bath bomb, delicious popcorn, hot chocolates, a lovely candle and very pretty bookmark. I’m going to spoil myself with these wonderful boxes every month. I also love that it’s a small family business, and all goodies supplied are from Wales, and are from companies local to the business owners. Well done guys! Il have my subscription for life! X
I loved my first and second subscription box love it when they wrap the book it's really a mystery what book u got ☺ I got amazing bar of soap it reminded me of lush soaps and hopefully next month might get coffee or hot chocolate as fall is coming and maybe get a romantic comedy novel 😊😊😗but I can't wait for my next box 😭
Amazing box!! Only had 2 so far, but I am loving them both. Currently still reading the book from the first box and it's totally my style!
Really impressed with the quality of little extras they put in as well.
I love this box! It came with various good quality items and a book (You can mention genres you like and they will choose the book to your liking!) I wish I could afford this every month, but I will definitely subscribe to this again!
I absolutely loved my first box from bookfulness. I received a personalized hand written card, tea, cookie, candy cane and my book was wrapped made it even more of a surprise. The book was one that i would have purchased on my own. Looking forward to my next box. Very pleased as this was my first experience with a subscription box.
Perfect boxes !! i love to receive it every month. the customer service is also awesome !